Rararip - 10 months ago, Verified purchaser
This piece is great, but it arrived broken and it basically useless. The drawer/bags fall down as soon as clothes are in them, since the tracks were screwed in crooked (cannot fix without a drill—even then, not sure if it will work). Very disappointed that this item isn’t truly usable. Spend more and get a nicer one. The top shelf is great, though.
1 reply from HE Product Expert team - 10 months ago
If you purchased the item in NEW condition and it's within a year, please forward a copy of your receipt, name, address, phone number and what the issue is to firstname.lastname@example.org and we can look into possibly replacing it for you if it arrived damaged. Or, contact the retailer you purchased it from for a replacement.