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In the Hands of Doctors : Touch and Trust in Medical Care (Hardcover) (Paul E. Stepansky)
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Written by a highly respected medical historian, this book examines how and why medical caring—including the role of touch and procedure in caregiving—has evolved in recent decades and how these changes have affected doctor-patient trust as well as patient health and the "health" of the current medical system.
• Explains and illustrates how medical caring—comprising empathy, compassion, therapeutic touch, and procedural interventions—has fallen away with managed care and overreliance on technology
• Details how the commodifying of medicine in the form of doctoring via telephone and email, social media, and unvetted doctor rating systems have complicated medical caring
• Provides concrete proposals for reinvigorating primary care—a field projected to need 52,000 additional physicians by 2025 as well as the development of a new primary care specialty and better use of nurse practitioners and other nonphysician providers