Lilly - 3 months ago, Verified purchaser
Got this after my old hair dryer got too hot and fried my hair. First, let me say it's a handsome looking piece of equipment, but there it ends. It's way too heavy, even for me with short hair and short use my hand was tired after using it. Also it blows too hard, and the heat is way to hot. The lower settings were and improvement, tho' still too hot, but then it takes longer to dry my hair so I had to keep stopping to rest my hand because of the weight. Would not recommend if you have arthritis in your hands or arms, or if you tire easily.
1 reply from Conair's Answers Team team - 3 months ago
We are sorry to hear about your experience with your dryer. Conair is committed to providing the highest quality products and customer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-833-CONAIR5 (1-833-266-2475) or via email to firstname.lastname@example.org at your convenience so that we can get more information to help solve the problem or we may also be able to provide you with a prepaid label so you can send the item back to us. This may also include replacing the item at no charge to you or providing a discount on a future item. If you email us, please use the subject line ‘Conair Review’.