Loading, please wait...

product description page

It's My Pleasure : The Impact of Extraordinary Talent and a Compelling Culture (Hardcover) (Dee Ann

It's My Pleasure : The Impact of Extraordinary Talent and a Compelling Culture (Hardcover) (Dee Ann - image 1 of 1

About this item

"Chick-fil-A is an extraordinary organization with one of the most distinctive and most powerful cultures I have ever studied. Dee Ann Turner has done a masterful job of allowing us to see into this culture and understand what makes it so vibrant and so strong." Marcus Buckingham Founder, The Marcus Buckingham Company Author of Standout and Co-Author of Now, Discover Your Strengths

Businesses Are Built By Growing Relationships With Customers. Culture Is Created By The Stories Those Relationships Tell.

"I love Chick-fil-A! The culture is a model for how to create great results for your people and your guests. Read Dee Ann Turner's It's My Pleasure and get your organization headed in the right direction." Ken Blanchard Chief Spiritual Officer, The Ken Blanchard Companies Co-Author of The One Minute Manager and Leading at a Higher Level

"The Chick-fil-A culture is one that inspires above and beyond performance in all they do to serve their customers. The company's model of excellence begins with their team and Dee Ann Turner's leadership has been an integral part of its success." Paul Bowers Chairman, President and Chief Executive Officer, Georgia Power

"Dee Ann Turner publicly reveals, for the first time, the core DNA of Chick-fil-A's people selection process." Dan Cathy Chairman, President and CEO, Chick-fil-A

"It's My Pleasure is a thoughtful blueprint of how to build and sustain a healthy culture." Alli Worthington Coo, Propel Women, Author of Breaking Busy

"Many people love and admire Chick-fil-A. This is a closer look at `why.' Enjoy and be enriched!" Dr. Henry Cloud Author of Boundaries: When to Say Yes, How to Say No to Take Control of Your Life
Businesses are built by growing relationships with customers. Culture is created by the stories those relationships tell. Two of the most important differentiators of a business are its talent and its culture. Talent energized by a compelling culture will drive organizational success and provide innovative growth opportunities for both the business and the individual.

Based on her more than thirty years at Chick-fil-A, most of which have been spent as Vice President, Corporate Talent, Dee Ann Turner shares how Chick-fil-A has built a devoted talent and fan base that spans generations.It's My Pleasure tells powerful stories and provides practical applications on how to develop extraordinary talent able to build and/or stimulate a company's culture.
Number of Pages: 142
Genre: Business + Money Management
Sub-Genre: Organizational Behavior, Skills, Workplace Culture
Format: Hardcover
Publisher: Ingram Pub Services
Author: Dee Ann Turner
Language: English
Street Date: November 3, 2015
TCIN: 46774463
UPC: 9781937498887
Item Number (DPCI): 247-52-1009
If the item details above aren’t accurate or complete, we want to know about it. Report incorrect product info.
MSRPReg: $22.95 Save $5.66 (25% off)
not available
Not in stores

Ratings & reviews

Prices, promotions, styles and availability may vary by store & online. See our price match guarantee. See how a store is chosen for you.

*See offer details. Restrictions apply. Pricing, promotions and availability may vary by location and at Target.com.