A: I figured it out. There is a ridged area at the bottom of the stem. This is like a quick release lever. Hold the entire scooter unopened but stem upright, push down on that ridged area, to unfold the scooter. You could never figure this out from the instructions!
A: Hi there! We'd love to help with this. 1. To unfold your scooter, first press down on the plastic bearing at the base of the stem. 2. While pressing down on the gray bearing on the stem, release the deck to lock the stem into place. 3. Once the scooter stem is locked upright, adjust the height of the stem by tightening the stem clamp located near the handlebars. 4. Press the black button located on the stem to your desired height. Don't hesitate to reach out to targetsupport@ridejetson.com for further assistance!
A: Hi MJ, thanks for reaching out. The Jetson Grogu takes 3 AA batteries. Let us know if you have any other questions.
A: You do have to do some assembly. Check out the manual here: https://cdn.shopify.com/s/files/1/2530/6734/t/13/assets/JBYOD-3KIKMANUAL-web-1599149568451.pdf
A: Hey, Ivoldfarm! Thanks for your question. All of our products are designed by Jetson here in the U.S. and are manufactured and shipped from China.
A: Yes. The weight limit on the Disney Grogu 3 Wheel Kick Scooter is 132 pounds and the handlebar height is adjustable between 22.5”- 29.5”