Austin - 10 months ago, Verified purchaser
The way the bicycle was shipped many of the parts arrive scratched and damaged the front wheel would not fit on the front fork. Where the bolt should slide through wasn’t cut wide enough. I’m not sure why somebody would not have checked this prior to her leaving the factory. It’s impossible to kind a company that actually produces quality products at a fair price anymore.
1 reply from Kent International Team team - 9 months ago
We are sorry to hear you are having a problem with your bicycle. That kind of damage is from shipping not from the factory. Please contact Kent International at 800-451-5368 so we can help you with the problems you are having.