About this item
- BREW A CUP AND A CARAFE: Use both ground coffee and K-Cup pods.
- STRONG BREW: Brew a stronger, more intense single cup.
- MULTIPLE BREW SIZES: Brew a 6, 8, 10, or 12-cup carafe and a 6, 8, 10, or 12oz. cup.
- LARGE 60oz. WATER RESERVOIR: The 60oz. water reservoir is shared between the single serve and carafe brewing, saving you time and simplifying your morning routine. Removable reservoir makes refilling easy.
- 12-CUP GLASS CARAFE: Included with your brewer along with a heating plate to keep coffee hot.
- PROGRAMMABLE CARAFE AUTO-BREW: Program your coffee maker to automatically brew a carafe up to 24 hours in advance.
Q: Can I use a thermal carafe with this?
A: Hi Susan, you can only use the glass carafe that comes with the K-Duo coffee maker. Thanks for your question!submitted byKeurig Care - 4 years agoBrand expert
A: Is this still the case? I really dislike the one that came with it. It sills everywhere when you pour with it!submitted byAnother Susan - 4 years ago
A: Sadly the carafe that comes with can't pour without spilling... Worse pour spout on a coffee pot I have ever had... Love everything about this Duo but the spills EVERY fill up!!! We have tried everything, had our guests try we can't pour a coupl of coffee without a mess...PLZ fix it as when this one dies I will get a different one just because of the carafe... we have been using ours for about a year...submitted byJW - 2 years ago
A: We had the same problem but found if you open the lid a bit with your thumb before you start pouring it does not spill or make a mess.submitted byRUSSELL - 3 months ago
Q: Does the carafe side have an auto shut-off?
A: Yes, once you have completed a carafe brew the heating plate will automatically turn on and remain on for 2 hours before turning off. Thanks for your question!submitted byKeurig Care - 4 years agoBrand expert
A: The CARAFE side shuts off after TWO HOURS.submitted byBlondie - 4 years ago
A: I have one. After brewing, the carafe will stay on for a couple hours unless you push and hold the brew button to turn it off.submitted byZZ - 3 years ago
A: I read it does shut off after 5 minutes.submitted byAG - 4 years ago
Q: If the water reservoir holds 60 ounces how do you make 12 cups? Do you have to add water mid way through the brew?
A: A "cup" of coffee is generally considered to be 6 ounces water and one tablespoon of grounds. But for 12 cups, that would mean 72 ounces. Maybe they're considering a "cup" to be 5 ounces, which would use 60 ounces of water to make 12 "cups".submitted byHmmm - 4 years ago
A: Thanks for your question! One cup is equal to 5 ounces of coffee. This is a standard measurement in drip coffee makers. We hope this is helpful!submitted byKeurig Care - 4 years agoBrand expert
A: well, in my world, and you can measure it in a 1 cup measuring cup, it is 8 oz.submitted bySchultz - 4 years ago
Q: How do you clean this unit and how often?
A: Descaling regularly removes mineral build up that can affect taste and quality, ensuring your coffee maker brews a perfect cup, every time. Depending on the mineral content of your water, calcium deposits or scale may build up in your brewer. Scale is non-toxic but if left unattended can hinder brewer performance. Regularly descaling your brewer every 3 months helps maintain the heating element, and other internal parts that come in contact with water.submitted byKeurig Care - 2 years agoBrand expert
A: I find using filtered water in the machine elemenates descaling for a couple of years.submitted bySunshineiv1 - 1 year ago
Q: Is this item made in China?
A: The description says it is made in Malaysia.submitted byJan - 2 years ago
A: Thank you for your question. The K-Duo Coffee Maker is made in Malaysia. We hope this helps!submitted byKeurig Care - 2 years agoBrand expert
Q: If you pot says descale, and you have tried running vinegar water through and it is not working, what do you do
A: You mean the descale did not reset... I had to google this... turn on and hold down the 8 &10 cup buttons for 5 seconds to reset...submitted byJW - 2 years ago
A: That doesn't sound right. We suggest that you please call Consumer Care at 866-901-2739 for assistance. Thank you.submitted byKeurig Care - 2 years agoBrand expert
Q: I read that the cord was 30”. The cord on the one I just bought has a 20” cord. Did I read that incorrectly?
A: That certainly doesn't sound right. The K-Duo coffee maker is supposed to have a 30" power cord. We suggest that you please call Customer Service at 866-901-2739 for assistance. Thank you.submitted byKeurig Care - 1 month agoBrand expert
Q: Why does customer service heve no troubleshooting suggestions except "it's defective, buy a new one on our website" when the carafe side stops brewing after just over a year?
A: We're sorry to hear about your experience and would be happy to look into this further for you. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.submitted byKeurig Care - 4 months agoBrand expert
Q: Does anyone know if this is this BPA free?
A: Thanks for your question! Our specifications for all Keurig coffee makers currently being produced require that materials used in the water paths are only industry standard materials that do not contain BPA and meet or exceed Food & Drug Administration guidelines for product safety. Hope this helps!submitted byKeurig Care - 7 months agoBrand expert
Q: my coffee maker is just dripping not pouring, is there anything wrong?
A: Have you tried reaching out to our Consumer Care team regarding your K-Duo coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.submitted byKeurig Care - 10 months agoBrand expert