A: Hi Steve- Model KT1421TG. Thanks!
A: Hey Steve! Great question. The model number is the first few letters/digits before the first dash in the serial number. The entire serial number can be found on a yellow sticker under the seat, or on the owner's manual. The model number for this particular vehicle is KT1421TG. Happy riding!-Jamie
A: Hi, Please call our customer service team and we can help with any questions at 800-626-2811 Monday-Friday 8am-5pm CST. Thanks
A: ESU0130, Please call our customer service team and we can help with any questions at 800-626-2811 Monday-Friday 8am-5pm CST. Thanks
A: Your little one can run the construction site with two speeds forward of 2.5 and 5 mph, as well as one speed in reverse of 2.5 mph. Enjoy the memories! Nicole
A: Yes! Two forward speeds (2.5 & 5mph) and one reverse speed (2.5mph).
A: Hi Krissy, The CAT Dumptruck will travel through grass. We know your construction worker may have to travel off the flat, hard pathways to get to the worksite and added the high gear to help with the tougher terrain. Thanks, Jen
A: Yes, if you have it in the faster gear it does OK in grass. It will ride slower, but it gets through. We keep our grass at 4” and have a hilly yard and my 3 year old is still able to ride through fine...even with a passenger (6 or 10 year old sister) sometimes.
A: Hi there: This model features motor and construction-themed sound effects.
A: Hi Phil: It looks like you could use some assistance from our Consumer Care Center! We can be reached at 877-741-6154 Monday-Friday 7 am-6 pm CST. We can also be reached via DM on Facebook and Instagram. For faster service, please have your vehicle’s serial code handy. This can be found on a yellow sticker under the seat or on the owner’s manual.
A: Hi Assembly, The CAT Mining Dump Truck comes with an assembly guide to help put the dump truck together. Assembly timelines vary, we recommend preparing a large space to assembly your ride on, with the required tools listed in the owner’s manual to make your assembly efficient. The ride-on battery will also need to be charged prior to the first ride. The CAT Mining Dump Truck requires the battery be charged for at least 18 hours prior to the first ride, you will want to plan this charge time into your assembly timeline. Have a great day!
A: Hello Farm! It looks like you could use some assistance from our Consumer Care Center! We can best be reached at 877-741-6154 Monday-Friday 7:00 am to 6:00 pm CST. For faster service, please have your model's serial number. This can be found on a yellow sticker located under the seat cover near the battery. Thanks for reaching out!
A: Hi Ryan: Yes, it is important to charge the battery for 18 hours for the first charge.
A: Hi there: All of our toys are electric and should never be exposed to snow or water as this can result in the malfunction of the toy or bodily harm.