A: Hello Lora The Kristin Ess Ionic professional blow dryer it lightweight and delivers smooth, shiny, frizz-free results to help straighten your wavy/frizzy hair! -Hope that helps
A: Hi Viv C! The cord is 9 feet long. Hope this helps!
A: Hello! Thanks for your question. The Iconic Blow Dryer weighs in at one pound. We hope this helps!
A: Thanks for you question. There is a cool shot button that you have to keep pressing to get cold air.
A: Thanks for your question! The diffuser does clip onto and connect to the Blow Dryer directly. It can be removed or added at anytime.
A: Thanks for your question. Yes, it comes with a diffuser.
A: Please email us at customerservice@kristinesshair.com.
A: Thanks for your question! The ION button illuminates when activated and remains on until turned off.
A: Mine does that too. It's a slight hesitation and then surge of the motor. My husband says that's just part of the design and programming of the motor. It's been working great for me and I'm pleased with it!
A: Yes, the button is supposed to light up. Yours is probably broken and should be exchanged .