L'Oreal Paris Infallible Pro-Last Waterproof Eyeliner Black- 0.042oz
$9.99
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Guests are saying
This eyeliner is praised for its long-lasting formula and excellent pigmentation, making it a favorite for those seeking a reliable makeup option. Many guests appreciate its ability to stay in place throughout the day, even in humid conditions. However, there are significant concerns regarding the sharpening process, with numerous guests reporting difficulties in using the entire pencil. Overall, it offers a beautiful color payoff but may require careful handling to maximize its use.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.1 out of 5 stars with 1495 reviews
easy to apply: 3.87 out of 5
easy to remove: 3.71 out of 5
long lasting: 4.01 out of 5
quality: 3.19 out of 5
value: 3.12 out of 5
48% would recommend
82 recommendations
5 out of 5 stars
Thumbs up graphic, would recommend
3 August, 2026Verified purchase
- Skin type: Normal
- Hair color: Brunette
- Eye color: Hazel
- Skin tone: Light
(no review title)
Good eyeliner! Stays in place all day. I fell asleep on the airplane and woke up hours later, liner was still perfect. Also, stays perfectly and won’t melt off in humidity. It’s a little tricky to sharpen, but if you’re not focusing on extra perfectly smooth edges on the pencil and just focus on the tip it’s fine. I found that after sharpening if you gently twirl the tip against a tissue, it helps shape the tip.
1 out of 5 stars
2 August, 2026
originally posted on lorealparisusa.com
Cannot Sharpen
August 2026: Adding to the other reviews- this still cannot be sharpened. 8 years of poor reviews & still not corrected.
1 reply from LeCare team - 4 days ago
Hello! Thank you for sharing your feedback on our Infallible Pro-Last Waterproof Pencil Eyeliner. We are so sorry to hear you're experiencing difficulty sharpening your pencil. For the best results, we recommend using a high-quality dual cosmetic sharpener specifically designed for creamy pencil formulas. If you continue to have trouble or need further assistance, please reach out to us here: https://tinyurl.com/ybvo7kfa. We're happy to help!
5 out of 5 stars
Thumbs up graphic, would recommend
21 July, 2026Verified purchase
- Skin concern: Sun damage, Dark circles, Cellulite, Aging
- Skin type: Dry
- Hair color: Blonde
- Skin tone: Medium
- Eye color: Blue
(no review title)
The BEST eyeliner!!!! It stays All Day! I always have an extra one as I don’t wanna be without one. Wish there was a sharper that worked with pencil.
1 out of 5 stars
Thumbs down graphic, would not recommend
16 July, 2026Verified purchase
- Eye color: Hazel
- Hair color: Brunette
- Skin type: Combination
- Skin tone: Light
Disappounted
Like other reviews, I too can’t turn the bottom to utilize the rest of the pencil. It’s only good for a few uses. Won’t buy again if can’t use the entire product.
1 reply from L'OrealParisProductExpert team - 19 days ago
Hi there! We are so sorry to hear about the frustration you experienced with our Infallible Pro-Last Waterproof Eyeliner! This is a very common point of confusion, and we are happy to clear this up so you can access the rest of your pencil. Even though the barrel of this eyeliner looks and feels like hard plastic, this is NOT a twist-up/mechanical pencil. It must be sharpened! The bottom of the pencil is sealed to protect our waterproof gel formula from drying out, which is why turning it won't push any more product up. Instead, the outer casing is made of a soft polymer designed to be shaved away with a sharpener just like a traditional wooden pencil. To easily sharpen your eyeliner and get the rest of your product: Use a Cosmetic Sharpener: Do not use a standard pencil sharpener (like for school pencils), as the blade angles are different and will shred the soft casing. We highly recommend using a sharp cosmetic sharpener designed for gel liners. We want you to be able to enjoy your eyeliner to the very last swipe.
1 out of 5 stars
12 July, 2026
originally posted on lorealparisusa.com
Design flaw
Just purchased this pencil on Tuesday, by today I needed to sharpen it. The pencil was destroyed by the sharper,and is now in the garbage. What a waste of money!
1 reply from LeCare team - 26 days ago
Hello! Thank you for sharing your feedback on our Infallible Pro-Last Waterproof Pencil Eyeliner in Aubergine. We are so incredibly sorry for the frustration of having your new pencil get destroyed during sharpening, and we want to clarify that while the barrel looks like hard plastic, it is actually a sharpenable material. To keep the creamy, waterproof formula from breaking or smudging, we recommend using a high-quality cosmetic sharpener and popping the pencil in the refrigerator for a few minutes before sharpening to firm up the core. Since you had to discard your pencil, we would love to assist you directly—please call us at 800-322-2036 and provide case number 47403993 (Monday through Friday, 9:00 am to 5:30 pm ET) so we can help make this right. We hope to help you get back to enjoying your favorite gorgeous eyeliner look!
1 out of 5 stars
10 July, 2026
originally posted on lorealparisusa.com
An Unpleasant Experience
The good: This product has excellent pigmentation and the color itself is beautiful. It’s a perfect neutral brown that is less harsh than black, for a more natural look. It really is waterproof. The bad and the ugly: I bought this pencil to tight-line my eyes as I like to go for a more natural look. This product is too goopy. I put it in the refrigerator overnight to see if the product would become a little firmer, while still being smooth enough to glide on my eyes without tugging. It did not harden and does not keep its point long enough to even line one eye. The application is messy and the product clumps and fails to blend seamlessly, and this is after diligently prepping my eye area. Not only is the application of this a product a terrible and frustrating experience, but the formula is also irritating to the eyes and overwhelmingly difficult to remove. L’Oreal has some wonderful products, but this one really is not one of them.
1 reply from LeCare team - 27 days ago
Hello! We're sorry to hear about your experience with our Pro Last Waterproof Pencil Eyeliner. We'd like to speak with you directly. Please call us at 800-322-2036 and provide the case number 47365153. Our customer service representatives are available Monday through Friday, 9:00 am to 5:30 pm ET. We look forward to speaking with you soon!
1 out of 5 stars
5 July, 2026
originally posted on lorealparisusa.com
A waste of money
I agree with others about the sharpening problem It is a waste of money when you cannot use but a minut amount of the pencil. I will not purchase again.
1 reply from LeCare team - 27 days ago
Hello! Thank you for sharing your feedback on our Infallible Pro-Last Waterproof Pencil Eyeliner. We are so sorry for the frustration you've experienced with sharpening! We want to clarify that while the exterior may look like plastic, it is actually a sharpenable material designed to be used with a high-quality cosmetic sharpener. To help keep the creamy core smooth and prevent breaking, we suggest placing your pencil in the refrigerator for a few minutes before sharpening to firm up the formula. We hope these tips help you continue to enjoy a flawless, long-lasting look!
1 out of 5 stars
4 July, 2026
originally posted on lorealparisusa.com
Stays on but can only use until the point wears
Can't sharpen no matter how I try. Won't buy again.
1 reply from LeCare team - 1 month ago
Hello! We are so sorry for the frustration you've experienced with sharpening our Infallible Pro-Last Waterproof Pencil Eyeliner. We want to clarify that while the exterior may look like plastic, it is actually a sharpenable material designed to be used with a high-quality cosmetic sharpener. To help keep the creamy core smooth and prevent breaking, we suggest popping the pencil in the refrigerator for a few minutes before sharpening to firm up the formula. We hope this quick tip helps you enjoy your favorite liner look!
1 out of 5 stars
7 May, 2026
originally posted on lorealparisusa.com
Thumbs Down
I bought this pencil last week. Loved how it glided on. Then I needed to sharpen it. Impossible! Like other reviews- not doable. Plus the pencil will NOT advance so it’s unusable. Total waste of money. I notice the response from L’Ordeal going back years to this repeated complaint is this concern will be passed on to the team for review. Time to fit it!
1 reply from consumer care center team - 3 months ago
Hello there. Despite the plastic-coated appearance of the Pro Last Waterproof Pencil Eyeliner, it can be sharpened with a cosmetic sharpener. For best results, turn the pencil gently in the sharpener 3 or 4 times, being careful not to apply excess pressure. After sharpening, remove all shavings from the blade edge. Your sharpener should be replaced whenever the blade has dulled and is no longer giving the expected results. We hope this information helps! We are sorry for the inconvenience.
1 out of 5 stars
30 April, 2026
originally posted on lorealparisusa.com
Very poor
This was a total wates of my money. It will not move when I screw the bottom of the pencil. I have tried all the "tricks" recommended and it will not advance.
1 reply from consumer care center team - 3 months ago
Hi DeeS. Thank you for reaching out about Pro Last Waterproof Pencil Eyeliner. This eyeliner can be sharpened with a cosmetic sharpener. For best results, turn the pencil gently in the sharpener 3 or 4 times, being careful not to apply excess pressure. After sharpening, remove all shavings from the blade edge. Your sharpener should be replaced whenever the blade has dulled and is no longer giving the expected results. We hope this information helps!
1 out of 5 stars
28 April, 2026
originally posted on lorealparisusa.com
Don't buy! Useless
No matter what they say, this is impossible to sharpen. It's a plastic case so it won't sharpen! It should be removed from the market!
1 reply from consumer care center team - 3 months ago
Hello Kaye. Despite the plastic-coated appearance of the Pro Last Waterproof Pencil Eyeliner, it can be sharpened with a cosmetic sharpener. For best results, turn the pencil gently in the sharpener 3 or 4 times, being careful not to apply excess pressure. After sharpening, remove all shavings from the blade edge. Your sharpener should be replaced whenever the blade has dulled and is no longer giving the expected results. We hope this information helps! We are sorry for the inconvenience.
3 out of 5 stars
3 March, 2026
originally posted on lorealparisusa.com
Love the product. HATE the presentation
Love the product but hate the presentation. After opening the first 4 lines it's impossible to sharpen the pencil, I've tried so many different sharpeners always with the same result: the middle breaks apart and smudges all over the sharpener, the otter layer chips and it's a hazard to try to put it next to your eyeballs ever again....but those few lines at the beginning are perfection!!! I got the bronze and the color last all day. Really hope the presentation would change for a plastic twist pencil or something functional
1 reply from consumer care center team - 5 months ago
Hello! Thank you for sharing your feedback on our Infallible Pro-Last Waterproof Pencil Eyeliner. We are so glad to hear you love the Bronze shade and its incredible all-day staying power, but we are truly sorry for the frustration you've experienced with sharpening! While the exterior may feel like plastic, it is a sharpenable material designed to be used with a high-quality cosmetic sharpener. To help prevent the creamy core from smudging or breaking, we suggest placing your pencil in the refrigerator for a few minutes before sharpening to firm up the formula. We have shared your specific comments regarding the pencil design with our product development team for future consideration, and if you need further assistance, please feel free to reach out to us through our contact page here: https://tinyurl.com/ybvo7kfa. We hope these tips help you continue to achieve your perfect, sophisticated look with L'Oréal Paris!
5 out of 5 stars
Thumbs up graphic, would recommend
20 January, 2026Verified purchase
- Skin tone: Medium
- Skin type: Dry
- Hair color: Brunette
- Eye color: Hazel
Will purchase again!
Glides on easily and stays all day! Comes off clean with a face wipe.
5 out of 5 stars
4 January, 2026
originally posted on lorealparisusa.com
Sharpening solution for pro last eye pencil
Love this pencil. It glides on easy because it's a soft pencil. I was a bit disappointed when I saw the only way to advance the pencil was to use a sharpener because soft pencils usually crumble in a sharpener. I read the reviews and this was always the complaint. The company came back with " use a sharpener, don't push the pencil while sharpening, turn slowly 3-4 times". So I tried that making sure it did not grab the soft part but only the black casing around the soft pencil part. It worked! The key is to not push the pencil into the blade. Insert it but don't jamb the end.. Gently turn it like they say. It will grab the black casing and do it's job.
2 out of 5 stars
1 January, 2026
originally posted on lorealparisusa.com
Disappointed. Not smooth. Cannot sharpen. Mess. .
Not smoothly to use. Couldn't sharpen Pencil . Sad.
1 reply from LeCare team - 5 months ago
Hello! Thank you for sharing your feedback regarding our Infallible Pro-Last Waterproof, Up to 24HR Pencil Eyeliner. We are sorry to hear that you've had trouble with the application and sharpening of your pencil, as we always want you to have a smooth and effortless experience. For the best results, we recommend using a high-quality cosmetic sharpener, which is specifically designed to work with creamy formulas. If you continue to have difficulty, we would love to assist you directly—please call us at 800-322-2036 and provide case number 44653661. Our customer service representatives are available Monday through Friday, 9:00 am to 5:30 pm ET. We hope to help you achieve your perfect look with L'Oréal Paris!
5 out of 5 stars
25 December, 2025
originally posted on lorealparisusa.com
Best pencil ever!!
I went onto the L’Oréal website to find the name of the pencil I use cause my husband bought the wrong one. I use this pencil so much I’m down to about an inch left of it. To the reviews that mentions that it doesn’t sharpen I’m confused, like what sharpeners are you guys using. I have a cheap 4 sharpener from maybelline and it sharpens my pencil perfectly every time. This is my 12th pencil I’ve purchased and I honestly hope these reviews won’t discontinue it.
1 out of 5 stars
6 December, 2025
originally posted on lorealparisusa.com
Tip is too wide and short lived
The liner tip only lasted a couple of weeks. The top of the pencil twists but the pencil does not extend. A waste of money
1 reply from consumer care center team - 8 months ago
Hey there! We are disappointed to hear that you are not getting great results when you sharpen the Infallible Pro-Last Waterproof Pencil Eyeliner. Despite the plastic appearance this is a sharpenable pencil, not a mechanical. We recommend using a makeup sharpener and turn the pencil gently in the sharpener 3 or 4 times, being careful not to apply excess pressure. After sharpening, remove all shavings from the blade edge. Your sharpener should be replaced whenever the blade has dulled and is no longer giving the expected results. We hope this information helps and you give it another try!
2 out of 5 stars
Thumbs down graphic, would not recommend
5 December, 2025Verified purchase
- Skin tone: Light
- Skin type: Normal
Not recommendded
Love the way this pencil goes on and color lasts. The pencil is hard to sharpen so a lot of the pencil goes to waste. I tried an electric pencil sharpener and a manual one. Neither worked.
1 reply from L'OrealParisProductExpert team - 8 months ago
Hi NC2019. We appreciate you reaching out about L'Oreal Paris Infallible Pro-Last Waterproof Eyeliner Brown. For best results, turn the pencil gently 3 or 4 times, being careful not to apply excess pressure. After sharpening, remove all shavings from the blade edge. We hope you find this information helpful!
5 out of 5 stars
27 November, 2025
originally posted on lorealparisusa.com
I love it!
I love this eyeliner I used it on my wedding day in 2023 and have been repurchasing ever since. It lasted all night! It sharpens perfectly fine in my opinion. I did read the reviews about people having trouble sharping them and never had the issue tbh. But that’s because I use a cheap pencil sharpener to sharpen all my liners instead of a cosmetic sharpener. Since it’s a thicker plastic. some cosmetic sharpeners are made for plastic liners and some aren’t so it really depends on the sharpener
4 out of 5 stars
19 November, 2025
originally posted on lorealparisusa.com
It stays put!
I don’t understand the negative comments, my only negative would be the color choices. I have watery mature eyes (58) and have a horrible time keeping eyeliner on. I’ve tried more expensive ones that claim to stay but they don’t. Once this is on, it stays! If I work quickly, I can blend it a bit. I just wish there were more shades without shimmer. This is now a staple part of my makeup routine.