:

product description page

Librarian's Guide to Homelessness : An Empathy-Driven Approach to Solving Problems, Preventing Conflict,

Librarian's Guide to Homelessness : An Empathy-Driven Approach to Solving Problems, Preventing Conflict, - image 1 of 1

About this item

Dowd, who directs a homeless shelter and trains organizations on how to use empathy-driven enforcement with homeless individuals, shows librarians how to use this approach, which gets people to follow rules voluntarily without having to threaten them with punishment. He describes understanding homelessness, myths about it, and the science behind empathy; the tools of empathy-driven enforcement, which uses principles of empathy to get patrons to comply with rules; how to handle specific problems related to mental illness, substance abuse, hygiene, sleeping, possessions, and children; and how to lead a team in empathy-driven enforcement and how the library can assist homeless patrons. Annotation ©2018 Ringgold, Inc., Portland, OR (protoview.com)
Number of Pages: 248
Genre: Language + Art + Disciplines, Social Science
Sub-Genre: Homelessness
Format: Paperback
Publisher: Amer Library Assn
Author: Ryan Dowd
Language: English
Street Date: January 15, 2018
TCIN: 53340587
UPC: 9780838916261
Item Number (DPCI): 248-63-8442
If the item details above aren’t accurate or complete, we want to know about it. Report incorrect product info.
$57.00

Guest reviews

Prices, promotions, styles and availability may vary by store & online. See our price match guarantee. See how a store is chosen for you.