Loading, please wait...
:

product description page

Listen Up or Lose Out : How to Avoid Miscommunication, Improve Relationships, and Get More Done Faster

Listen Up or Lose Out : How to Avoid Miscommunication, Improve Relationships, and Get More Done Faster - image 1 of 1

About this item

Want better results? Talk less and listen more.

Listening might seem like the easiest thing in the world to do. But most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities.

When you actively listen, you learn to gather perspectives, bridge differences, and resolve problems. Absorbing what a person is saying, thinking, and feeling sets the stage for dramatically improved relationships and increased professional success.

Listen Up or Lose Out pulls this underused tool out from the shadows and highlights its role in effective communications. Step by step, the book breaks down listening into a set of learnable skills, explaining how to:

  • Avoid the urge to criticize, question, or advise
  • Focus on the speaker’s point of view
  • Ask the right questions, in the right order
  • Restate the speaker’s key points and keep the conversation moving
  • Read people’s feelings and reflect them back
  • Find solutions together
Skilled listeners experience fewer conflicts, make better decisions, and discover opportunities that others might miss. No amount of talking beats great listening!

Genre: Business + Money Management
Format: Mp3_cd
Publisher: Brilliance Audio
Author: Robert Bolton & Dorothy Grover Bolton
Language: English
Street Date: February 27, 2018
TCIN: 53149156
UPC: 9781543640809
Item Number (DPCI): 248-55-9475
If the item details above aren’t accurate or complete, we want to know about it. Report incorrect product info.

Guest reviews

Prices, promotions, styles and availability may vary by store & online. See our price match guarantee. See how a store is chosen for you.