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Managerial Communication : Strategies and Applications - (Hardcover)

Managerial Communication : Strategies and Applications -  (Hardcover) - image 1 of 1

About this item

This textbook outlines strategies and applications of managerial communication, including the use of technology, communicating with groups, writing as a manager, and communicating interpersonally. This edition adds a chapter on visual communication, as well as new coverage of virtual teams, virtual presentations, and online communication. It has more on the challenges in communicating with diverse groups of employees; a clearer discussion of the strategic communication model; more on electronic messaging at work, videoconferencing, and social media; and new sections on storytelling as a persuasive strategy and the use of emoji in business documents. It has updated guidelines for formatting and designing email, letters, and memos; expanded discussion of negative messages and cross-cultural negotiation strategies; more on formal and informal business reports and evaluating and citing sources of information; a new section on social listening and expanded discussion of techniques for listening and responding to negative messages; new examples of corporations that prepare their managers for culturally diverse environments; new emphasis on choosing conflict resolution approaches; and additional guidelines for employment interviews and performance appraisal interviews, as well as strategies for networking as a type of informational interviews. Annotation ©2018 Ringgold, Inc., Portland, OR (protoview.com)
Number of Pages: 459
Genre: Business + Money Management
Format: Hardcover
Publisher: Sage Pubns
Author: Geraldine E. Hynes & Jennifer R. Veltsos
Language: English
Street Date: March 1, 2018
TCIN: 53393717
UPC: 9781506365121
Item Number (DPCI): 248-64-6755
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