A Be Well - 4 months ago, Verified purchaser
I was happy to find this type of seat offered at Target; however, I’m very unhappy with the quality. 1) While wiping clean with a paperwork before the first use, the towel scratched the main seat. So, the plastic is entirely too soft to scratch that easily. Now, 8 weeks after install, it’s very scratched and just looks cheap and is rather embarrassing. Was hoping there’d be longevity…I’m sure in a few months, I’ll upgrade to a pricier version. Unfortunately, this will add to a landfill much too early. 2) As others mentioned, the toddler learning seat is great, but it’s true, a toddler just wants to pull their seat down easily. This one you need to lift towards the ceiling and then down. Problematic.
1 reply from Mayfair team - 4 months ago
Thank you for taking the time to share your feedback. We are sorry to learn you have experienced an issue with your seat. We do manufacture a molded wood potty training seat with a child insert that is held up by a magnet, if that would be a better option. We take a pride in manufacturing quality products, so it is unfortunate when the seat does not meet the consumer's expectations. Please contact our customer service at 1-888-722-6488 and reference CASE# 273858 if you would like to discuss your concerns. We look forward to hearing from you.