Loading, please wait...
:

product description page

Mediator's Toolkit : Formulating and Asking Questions for Successful Outcomes - (Paperback)

Mediator's Toolkit : Formulating and Asking Questions for Successful Outcomes -  (Paperback) - image 1 of 1

About this item

Learn how to formulate and ask penetrating, paradigm-shifting questions for successful outcomes in any conflict.

Knowing how to formulate and ask incisive questions to get to the core of a conflict, challenge entrenched thinking, and shift perspectives are the main challenge for mediators and the key to successful conflict resolution.

The Mediator's Toolkit employs the author's powerful "S Questions Model," to provide readers with the skills and tools to develop and ask strategic questions that result in successful outcomes in any context. The S Questions Model toolkit dives into four dimensions of successful questions for mediation: the subject matter dimension, the structure dimension, the information seeking dimension, and the shifting thinking dimension. The toolkit clearly explains:

  • The theory behind each question type, including exploration of relevant neuroscience and psychology
  • The purpose of different types of questions
  • How the questions work
  • When to use different types of questions
  • How to build and apply questions to mediation in a non-threatening way.

This essential practical guide will radically sharpen, focus, and improve the questioning skills of qualified mediators, students, lecturers, trainers, and those using questions to challenge and effect change, in any context.

Number of Pages: 237
Genre: Freedom + Security / Law Enforcement, Education, Psychology
Format: Paperback
Publisher: Consortium Book Sales & Dist
Author: Gerry O'Sullivan
Language: English
Street Date: September 18, 2018
TCIN: 53796797
UPC: 9780865718975
Item Number (DPCI): 248-05-1692
If the item details above aren’t accurate or complete, we want to know about it. Report incorrect product info.
$18.16
MSRPwas $27.99
Loading, please wait...

Guest reviews

Prices, promotions, styles and availability may vary by store & online. See our price match guarantee. See how a store is chosen for you.