A: hi, thanks for replying. i unscrewed the bulb and screwed it back on, but it's still not lighting up. what shall i do?
A: Hi Pitman - There is a video on Target.com that shows how to unscrew the bottom and slide the base out to check on the bulb or replace the bulb. It is possible the bulb came loose in transit. Thank you for your interest in our products!
A: Hi Pitman - We apologize you are having issues with the lamp. If it is still having issues after you checked the bulb please contact email@example.com for more technical support. They will be able to assist you more in-depth. Thank you.
A: Hi Aquablue - This particular item does not come with the wood base. If you are looking for the lamp with the base, please search 074-14-6509 on Target.com. Thank you for your interest in our products.
A: Hi BonnieH - Thank you for your interest in the salt lamp. The company is WBM International.
A: Hello HappyMom - Yes you can replace the bulb. There is a video on Target.com that shows how to unscrew the bottom and slide the base out to replace the bulb. Thank you for your interest in our products!
A: Hello! Yes, the lamp is made of real Himalayan Salt hand mined from the Himalayan Mountains.
A: Hello! The approximate height of the lamp is 6 inches. However, please note that due to the natural variation in Himalayan Crystal salt, weight, size, color and shape may vary.
A: Hello! The Natural Salt Lamp comes with a Candelabra Edison screw base E12 light bulb.
A: Hello! Yes, the lamp is pet safe.
A: Hello! Yes, the Natural Salt Lamp does need light bulbs. A light bulb is included with the lamp.