NYX Professional Makeup The Face Unglue Makeup Remover Cleansing Balm, Face Cleanser With Shea Butter & Jojoba Oil - 1.7 fl oz
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Guests are saying
This cleansing balm is a standout choice for guests seeking an effective makeup remover that is gentle on the skin. It melts away makeup quickly, even stubborn waterproof products, without leaving a greasy residue. Many guests appreciate its smooth texture and the fact that a little goes a long way, making it a cost-effective option. While some noted a less pleasant scent, the overall performance and skin feel after use are highly praised, making it a great addition to any skincare routine.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.6 out of 5 stars with 437 reviews
4 out of 5 stars
3 June, 2026
originally posted on influenster.com
Good value compared with may higher-end cleansing balm
[This review was collected as part of a promotion.] For a drugstore-priced makeup remover, I generally consider it effective, gentle, and worth the money. If you wear heavy waterproof eye makeup daily, you may still want a dedicated eye makeup remover alongside it.
3 out of 5 stars
2 June, 2026
originally posted on influenster.com
ok.
[This review was collected as part of a promotion.] not very impressed. it’s okay. functional. but not very convenient. it isn’t particularly better than other makeup removers on the market at this time.
1 reply from NyxCosmetics Consumer Care team - 15 days ago
Hey! Thank you for trying The Face Unglue Makeup Remover Cleansing Balm. We’re glad to hear you found it functional, though we’re sorry it didn't completely wow you or stand out from your other makeup removers. We designed this buttery formula to effortlessly melt away long-wear makeup and sunscreen while keeping your skin hydrated, but we've shared your feedback regarding the convenience with our team as we're always looking to level up. We hope you keep exploring the world of NYX to discover your next absolute favorite!
5 out of 5 stars
24 May, 2026
originally posted on influenster.com
Melted the makeup!
[This review was collected as part of a promotion.] This face unglue makeup remover cleansing balm is the real deal! It literally melted the makeup off my face. It left my face feeling soft and smooth and there’s no smell to it. It so good I definitely recommend.
4 out of 5 stars
23 May, 2026
originally posted on influenster.com
Melts makeup off easily
[This review was collected as part of a promotion.] This melts the makeup off easily and quickly without drying out my skin! A little goes a long way, so it will last a while! I also enjoyed how my skin felt after using this product, although it can leave a greasy film on your face if you don’t follow through with a cleanser!
5 out of 5 stars
23 May, 2026
originally posted on influenster.com
Nice addition
This cleansing balm melts makeup down so easily without leaving my skin feeling stripped or dry afterwards . I liked how smooth and light weight the texture felt and it helped break down makeup quickly. Rinsed off easily leaving my skin feeling clean. Definitely good addition to makeup removal routine.
5 out of 5 stars
20 May, 2026
originally posted on influenster.com
Balmy!
[This review was collected as part of a promotion.] I used it entirely and highly recommend it. It removes long-wear eyeliner and lipstick. It's a thick and creamy product, so you only need a dime-sized amount. It didn't irritate my eye, and I wear contacts.
4 out of 5 stars
17 May, 2026
originally posted on influenster.com
On the go makeup remover
[This review was collected as part of a promotion.] I was pleasantly surprised by this product for the most part. I liked the texture of the product, how small and compact it was for on the go travel, and how it didn’t irritate my skin during the process of removing my makeup and as well as after. Also I realized a little goes a long way, which probably made it harder to take off with just water alone. I had to use water and a cloth to remove my makeup. Overall, it did remove my makeup as the product promised to, but next time I will use less and see if I could remove it with just water.
5 out of 5 stars
16 May, 2026
originally posted on NYX Professional Makeup
Great stuff!
Great stuff! I am a brown skin woman of a particular age. I use it whether i have makeup or not. That's how nice of a product it is. A little goes a long way (for me). Melts mascara quite well; therefore there's no need for me to rub aggressively for long period of time, and i only do it with one application. It does hydrate. No tightness. No irritation. I will buy again and again and again...
1 out of 5 stars
15 May, 2026
originally posted on NYX Professional Makeup
No Bueno
I don't know what it is about this product, but it caused an allergic reaction on my face when using it. I am not sure what ingredient it was, but I know I'm not allergic to coconut oil, jojoba oil, and vitamin E. It also doesn't have a pleasant smell. Will not be buying again.
1 reply from NYX Professional Makeup team - 30 days ago
Hello beka46! We are very sorry to hear about your experience with our The Face Unglue Makeup Remover Cleansing Balm. We would like to speak to you directly about this. Please contact us at 844-335-3510 M-F 8:00 am – 8:00 pm ET for assistance and provide the reference #46576291. We look forward to speaking with you!
4 out of 5 stars
12 May, 2026
originally posted on influenster.com
Decent Makeup Remover
[This review was collected as part of a promotion.] This balm does a decent job at removing makeup on its own. I found that it struggled to melt off mascara and eyeliner in my waterline. I don't use waterproof makeup but I imagine that it'll struggle more with those formulas. I also didn't use any face/base makeup in my trials but it did melt off any cream and liquid blushes I had on. Unlike most cleansing balms, water isn't required to mix with so this one doesn't emulsify/"lather up" and just melts into a cleansing oil in your hands/on your face. It doesn't leave the skin feeling super oily but this definitely requires a basic cleanser as a follow up.
3 out of 5 stars
8 May, 2026
originally posted on influenster.com
Cleanses but not completely.
[This review was collected as part of a promotion.] After using this in comparison to my normal cleansing balm, this is decent but not up to par with my regular. It cleans my skin fine but does not remove all waterproof mascara. Also feels slightly oily compared to my go to.
1 reply from NYX Professional Makeup team - 1 month ago
Hi there! Thank you for sharing your feedback with us. We’re glad to hear The Face Unglue Makeup Remover Cleansing Balm cleansed your skin well, and we appreciate your honest comments about the texture and waterproof mascara removal. Thank you again for giving it a try and for taking the time to leave a review.
5 out of 5 stars
7 May, 2026
originally posted on influenster.com
10/10
[This review was collected as part of a promotion.] Did an amazing job at removing makeup super fast and quick I will be repurchasing this again I love it the removal and packaging amazing works so good
4 out of 5 stars
30 April, 2026
originally posted on influenster.com
great makeup remover especially for waterproof mak
[This review was collected as part of a promotion.] so I'm not a big make up remover girl, but this was actually extremely helpful especially since I work in nightlife where I use a lot of waterproof long lasting makeup. first things first, a little goes a long way you really don't need that much to remove a lot of product - you get a lot of bang for your buck and it doesn't leave a greasy film after application. what I will say is if you have sensitive or acne prone skin because it is a bit moisturizing it could trigger a breakout, but aside from that this is a great product and I would recommend.
5 out of 5 stars
29 April, 2026
originally posted on influenster.com
Melts off
[This review was collected as part of a promotion.] Yes pleaaaase and thank you! Melts super fast, easy rinsing, no residue, I did have to go over my eye makeup one more time to get concealer off but other than that it’s a win!
5 out of 5 stars
28 April, 2026
originally posted on influenster.com
Great makeup removing balm
[This review was collected as part of a promotion.] This is one of the better drugstore makeup remover balms I’ve tried in a while. It’s not overly greasy, so it doesn’t leave a crazy feeling residue after removing the makeup. I like how it removes virtually every drop of makeup in one go! I always follow up with a cleanser and find that my face is squeaky clean after.
5 out of 5 stars
23 April, 2026
originally posted on influenster.com
Melts makeup off effortlessly without leaving skin
[This review was collected as part of a promotion.] Omg this cleaning balm is by far the best I have ever tried. It melts so good and breaks makeup so easily, even long wear makeup. The texture is smooth and lightweight. It’s gentle on my skin which I love because I have a sensitive skin. Love the presentation on the packaging, love it. Definitely the best first step on my skincare routine.
3 out of 5 stars
22 April, 2026
originally posted on influenster.com
Not bad!
[This review was collected as part of a promotion.] For makeup products that aren’t water proof this stuff works super well! However it only slightly removed my waterproof makeup. For everyday foundation though this works well and doesn’t leave your skin feeling oily. Overall not a bad product!
5 out of 5 stars
22 April, 2026
originally posted on influenster.com
Works great!!
[This review was collected as part of a promotion.] This product is absolutely amazing. I am someone who wears alot of makeup and rhis product gets it off my face with no force it is great for sensitive skin!
5 out of 5 stars
22 April, 2026
originally posted on influenster.com
Excellent
[This review was collected as part of a promotion.] This stuff was great! It felt great as it washed, had a nice consistency, and didn't leave any weird residue after I washed. My skin felt fresh, no irritation or extra redness like some other cleansers may leave. NYX did it again, making a great product!
5 out of 5 stars
22 April, 2026
originally posted on influenster.com
Removes all makeup
[This review was collected as part of a promotion.] This cleansing balm works great. As someone who wears makeup in a daily it’s hard to find a remover that gets everything off. The nyx unglue remover has been amazing. Highly recommend.