Original Large Harvest Jar Candle Gold - Yankee Candle

Hello, Thank you for being a longtime fan of our Salted Caramel fragrance. We're sorry to hear that the Original Large Salted Caramel Jar Candle doesn't match the scent and appearance you remember and love. We truly value feedback from customers who know our fragrances so well, and we'll be sure to share your comments about both the fragrance and color with our team. If you have any more questions or feedback, please reach out to us via our "Contact Us" form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Best regards, —Yankee Candle Consumer Care

Hello. Thank you for sharing your experience with the Harvest® Original Large Jar Candle. We’re sorry to hear that the fragrance experience did not meet your expectations, especially since Harvest has been a longtime favorite of yours. We appreciate you sharing how the fragrance compares with your experience with the candle in the past. Fragrance perception can vary from person to person, and factors such as room size, airflow, and temperature can influence how noticeable a scent is. We recommend keeping the wick trimmed to about 1/4 inch and allowing the candle to burn long enough for the wax to melt evenly across the surface. We value your feedback regarding the fragrance and wax, and we’ll make sure your comments are shared with our team. If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 8pm Eastern Time. Thank you! Yankeecandle® Consumer Care

Hi! Thank you for sharing your feedback on the Harvest® Original Large Jar Candle. We’re sorry to hear that the fragrance didn’t meet your expectations. Our goal is to create candles that fill your space with a warm and inviting scent, and we understand how important fragrance strength is. Factors like room size, ventilation, and personal scent preferences can sometimes affect how the fragrance is experienced. To get the most out of your candle, we recommend burning it for about 4 hours on each use to allow the wax to fully pool across the surface and trimming the wick before each burn. This helps ensure an even burn and optimal fragrance release. Also, burning the candle in a small, enclosed and draft-free area can help improve the throw. In case you need our assistance, please don't hesitate to get in touch with us directly via Contact Us form on our website. We truly appreciate your feedback, as it helps us continue to improve. Thank you! Yankee Candle Consumer Care

Hello, We’re so sorry to hear this fragrance didn’t meet your expectations. We know how disappointing it is when the scent experience doesn’t match what you were hoping for. Scent is very personal, and we truly appreciate you sharing your honest feedback. If you’re open to it, we’d love the opportunity to help you find a fragrance that’s a better fit. Please feel free to contact us via our official website or through Live Chat, and we will be happy to help. We’re available Mon.-Fri. 9am – 8pm Eastern Time. Thank you! Yankee Candle Consumer Care

Hello, Thank you for your feedback! We're so glad you love the fragrance, though we're sorry to hear the large Single Wick Jar didn't meet your expectations. If you're looking for a stronger fragrance experience and a better burn, we recommend giving our Two Wick candles a try, as they're designed to create a larger melt pool and deliver enhanced fragrance throughout the room. If you need our assistance, feel free to contact via https://www.yankeecandle.com/support/customer-service or through Live Chat, so we will be happy to help. We’re available Mon.-Fri. 9am – 8pm Eastern Time. Thank you! Yankee Candle® Consumer Care