Outsunny 10 x 11 ft Pop Up Gazebo Screen Tent, Outdoor Portable Instant Camping Canopy Screen House Sun Shelter with Nettings, Carry Bag, Beige

A: While your Outsunny tent and the Gazelle T4 Hub tent appear to be similar pop-up style designs, their internal structural mechanisms are not identical. The Gazelle T4 Hub tent is a genuine hub-style instant pop-up tent, with pre-tensioned hub poles that use built-in spring force to automatically pop the top hub into place when you extend the side walls, allowing you to easily push up from inside the tent to lock the structure in position. For your Outsunny 10x11 screen tent, its central hub cannot automatically pop up after you extend the side walls, as it relies on a dedicated top-down push-up lock mechanism. This operation is clearly specified in the product instruction manual: "Firmly push up on the central hub until it locks into place, fully extending the roof and walls. You may hear a click," and this is also listed as the first step in our official troubleshooting guide. Pushing the hub upwards from the inside of the tent will not properly engage the locking mechanism, no matter how much force you apply, as the hub lock is specifically designed to receive vertical force applied directly from above. Please follow our official step-by-step setup guidance below to assemble your tent correctly: 1. Lay the tent flat on level ground after removing it from the storage bag, then pull the four support legs outward to partially extend the frame to the half-open state. 2. Move outside the tent, place the palm of your hand or your fist on the central hub cover that sits on the very top of the tent, and push vertically and firmly upwards until you hear an audible "click" confirming the hub has fully locked into place. Our troubleshooting section explicitly highlights this critical step: "push firmly upwards until it locks". 3. After the central hub is successfully locked, pull out the mesh side walls to their full extended position, and finally secure the entire tent with the included ground stakes and guy lines. If you do not hear the locking click or the hub does not engage properly after attempting the above step, please check the following points in line with our official troubleshooting instructions: - Inadequate extension of support legs: If you attempt to push the hub when the tent legs are only partially pulled out, the frame will be at an incorrect angle that prevents force from transferring properly to the locking mechanism. Please fully pull the four legs out to their correct extended positions before attempting to push the hub again. - Fabric or mesh obstruction: Inspect the fabric, mesh panels, and straps around the central hub to confirm no materials are caught or pinched in the hub seam. This is the most common cause of setup difficulty for this style of Outsunny screen tent. - Initial new product tightness: It is completely normal for the central hub to feel stiff on its first few uses, and it will require more firm force than you might initially expect to lock into place. You may ask a friend to help stabilize the tent legs while you focus your force on pushing the top of the hub. - Potential component damage: If none of the above issues resolve the problem, it is possible that the hub locking mechanism or fiberglass poles have been damaged. Please do not apply excessive force to avoid snapping the poles.

A: Thank you for your inquiry. Yes, the top is waterproof and can prevent rain from getting through. However, the side mesh is not waterproof and cannot stop rain from coming in.