We’re disappointed to hear you didn't receive your Swaddlers when expected, Adolfo. We recommend contacting Target at 1-800-440-0680 to share your experience. Please don’t hesitate to call us at 1-800-726-7377 with any product-related questions.

Nothing is more important to us than the health and safety of the little members of our Pampers family, and we’re deeply sorry to hear this happened to your twins, Sarah. We hope your precious babies are feeling better. We want to reassure you that safety is still our top priority, and although the Swaddlers have new features, they are still made from the same safe and mild ingredients. Please know that we partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm that the materials we use in our diapers are safe for babies and toddlers. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met. Still, this is not the high-quality experience you’ve come to expect these last nine years, and this isn’t something we want for your twins. We are committed to continually improving our products, and your feedback regarding the new design is important to us. As a busy parent of four and a loyal Pampers user, we want you to trust and depend on us for your children’s comfort and protection. We’d love an opportunity to address your concerns and make this right. When you have a moment, please call us at (800) 726-7377.

Your little one's comfort and protection is important to us, and we're always here to help you get the best experience with Pampers. We're sorry your recently purchased Swaddlers didn't meet your expectations. Your satisfaction is important to us, and through any innovation, we work to keep your baby dry and protected as always. We'd be happy to talk further with you about your purchase, and help you with this pick up. Call us any Monday through Friday, from 9 AM to 6 PM, EST, at 1 (800) 726-7377.

Thanks, Addie, for sharing this experience with us. We understand this can be upsetting, and we hope both of your little one’s symptoms have improved. We want to reassure you that our diapers are safe, even if they look a little different, because the ingredients haven’t changed. There are many things that lead to what you've described, and it's our pleasure to assist you through this concern as best we can. Call us any Monday-Friday for more help, between 9 AM and 6 PM, EST. Our number is 1 (800) 879-8433.

Thanks, Rose, for sharing your thoughts with us regarding your recently purchased package of Pampers Swaddlers. We're sorry you're disappointed with our update, but we assure you that your experience with this package of Swaddlers will equal your previous purchases. We always want consumers and their little ones to be comfortable and dry, and if this doesn't happen, we hope you'll call us for more help. Our number is 1 (800) 726-7377, and we're here Mondays-Fridays, from 9 AM to 6 PM, EST.

Thanks for sharing your review with us, Marissa. Please know, Pampers works hard to keep your little one safe and comfortable. As part of this, we always strive to make our diapers more efficient and comfortable to wear, so your little one's living won't be limited. Our innovation delivers the same protection and care, with a thinner look and feel. If you have more questions or concerns, don't hesitate to call us any Monday-Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 726-7377.