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Professional Skills for the Pharmacy Technician (Paperback) (Stephanie C. Peshek)

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About this item

This text outlines skills to help facilitate interprofessional interactions in the pharmacy workplace and increase safety by improving communication and policy compliance. It covers traditional and nontraditional technician roles, then personnel and interpersonal issues: professionalism and ethics, interpersonal relationships, patient safety, training and mentoring, organizational culture, human resources and labor relations, cultural competence, negotiation and conflict, emotional intelligence, customer service, substance abuse, security and risk management, career management, supervision, and inventory management and technology. Annotation ©2016 Ringgold, Inc., Portland, OR (protoview.com)
Number of Pages: 218
Genre: Medical
Sub-Genre: Pharmacy
Format: Paperback
Publisher: Jones & Bartlett Learning
Author: Stephanie C. Peshek
Language: English
Street Date: January 7, 2016
TCIN: 50549490
UPC: 9781449629823
Item Number (DPCI): 248-08-2681
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