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Quality : A Critical Introduction (Hardcover) (John Beckford)

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About this item

Quality: A Critical Introduction continues to provide a complete knowledge platform for all those wishing to study the development of the theory and practice of quality management. Building upon previous editions' unique critical perspective on quality, this edition includes new insights on the growing popularity in practice of practical, money-saving frameworks like Lean and Six Sigma. In addition, this version includes new EFQM Excellence Model updates and a new section on ISO9001:2015, as well as an examination of the value of the ISO standards and why they are adopted by organisations.

Number of Pages: 303
Genre: Business + Money Management
Sub-Genre: Management
Format: Hardcover
Publisher: Taylor & Francis
Author: John Beckford
Language: English
Street Date: December 29, 2016
TCIN: 51649089
UPC: 9781138186095
Item Number (DPCI): 248-27-9606
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