Loading, please wait...
:

product description page

Quality and Performance Excellence : Management, Organization, and Strategy (Paperback) (James R. Evans)

Quality and Performance Excellence : Management, Organization, and Strategy (Paperback) (James R. Evans) - image 1 of 1

About this item

Packed with cutting-edge coverage that includes the latest theory and practices from the field, QUALITY AND PERFORMANCE EXCELLENCE, 8e has three primary objectives: familiarize students with the basic principles and methods, show how these principles and methods have been put into effect in a variety of organizations, and illustrate the relationship between basic principles and the popular theories and models studied in management courses. Extremely flexible and student friendly, the text is organized according to traditional management topics, helping students quickly see the connections between quality principles and management theories. Discussions of the Baldrige criteria are updated to reflect 2015-16 criteria. The eighth edition also includes new examples, experiential exercises, and case studies. Providing practical experience, many cases focus on large and small companies in manufacturing and service industries in North and South America, Europe, and Asia-Pacific.
Number of Pages: 470
Genre: Business + Money Management
Sub-Genre: Statistics
Format: Paperback
Publisher: Cengage Learning
Author: James R. Evans
Language: English
Street Date: March 13, 2016
TCIN: 50178474
UPC: 9781305662223
Item Number (DPCI): 248-03-6970
If the item details above aren’t accurate or complete, we want to know about it. Report incorrect product info.
$169.05
MSRPReg: $177.95 Save $8.90 (5% off)
Shipping
not available
Not in stores

Ratings & reviews

Prices, promotions, styles and availability may vary by store & online. See our price match guarantee. See how a store is chosen for you.


*See offer details. Restrictions apply. Pricing, promotions and availability may vary by location and at Target.com.