Beauty Purpose: Moisturizing, color correction, calming, basic cleansing
Recommended Skin Type: Combination, normal
Item Number (DPCI): 037-08-2247
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Repair, protect, and nourish your skin with the Que Bella Professional Multi Mask Cream Face Mask Trio. These 3 face masks are perfect for all skin types to reap the rewards of improved blemishes, skin tone, and complexion. This effective combination helps you along your way to reaching your skin goals whilst refreshing your senses with its gorgeous berry and coconut scent. The charcoal mud mask works to repair and protect acne and blemish-prone areas, the superberry mud mask refreshes and perfects dry cheeks, and the coconut cream mask restores and nourished your under eye area. What a combo!
For external and adult use only. Keep out of reach of children. Use as directed. Not for use on sensitive or broken skin. We recommend testing a small quantity of mask on the inside of the upper arm prior to use – if sensitivity occurs, do not use. Avoid contact with eyes, if product gets into eyes rinse well with clean water.
I like the brand, but this mask made my skin look swollen and inflamed. I have tried multiple masks from this brand and some don’t do much for me and others do a lot. This one just doesn’t work on my skin type. But overall if this one doesn’t work try a different one, this is my favorite brand I’ve used.
1 reply from Que Bella team - 3 days ago
Good Morning Jessica, I am so sorry to hear that this product didn't work for you. That said, i'm so pleased that you have not lost complete faith in the brand, and you continue to use some of our other products. We absolutely rely on our loyal customers like you, so thank you. We hope you're feeling better and the reaction has subsided. Que Bella
I do not have sensitive skin and use facemasks of all kinds often. I DO NOT RECOMMEND THIS whatsoever. Desperate times called for desperate measures when I purchased this during quarantine. Stress, a new environment (left our city early on) left me needed to stock up while I waited for new skincare to arrive. I had tried their purifying mask with tea tree oil and witch hazel and that one was okay. This multi-mask however, BURNED. It started gradually at first. Which, I know some masks can cause tingling but as I was searching for directions on how long they recommend to leave it on (they don't include this on the package by the way) it became unbearable. I took it off at least 5 minutes ago and my skin is still burning. And not in a good way. Target should take this product off of its shelves immediately. Something is not right here.
1 reply from Que Bella team - 9 days ago
Hello, We are so sorry about your experience with our Multi-Mask. This is absolutely, not what you need in a time like this, so we are so sorry for the extra added stress. We have recognised an increasing number of complaints and reactions to this product and we have done some reformulation work to make significant improvements and remove any possible catalysts for reactions. This should be in stores any time now. I know this does not make up for the pain and experience caused by our product but I did want to inform you of the changes made. We log all of our complaints and i've added your comments to this record. Should you wish to email me directly so we can investigate further, please contact us via email@example.com. Thank you.
This was absolutely terrible. 1) my package did not say how long to keep it on for. 2) it burned within the first 10 seconds of application but I though it was supposed to happen. 3) it left literal burns on my face, especially under the eyes. I left it on for 10 minutes, which is less than recommend because it burned so bad. I do not have sensitive skin whatsoever and I’ve never had a problem before with a Facemask until now. 100% do not recommend
I was very excited to use this mask. The packaging had no instructions on when to take it off, so I left it on for 15 minutes. When I took it off, my skin was very splotchy and red. I rinsed it and it was fine- it looked great.
A few hours later, my skin started burning and splotching again. I had a rash for about 16 hours. Today (I used this mask yesterday), my skin broke out so bad that I had to stop everything I was doing to do skincare. It still hurts, it’s still red, and I’ve got awful zits across my face.
DO NOT USE THIS PRODUCT!
This burnt me and my girlfriends face after using it. We both immediately noticed the charcoal mask was burning very bad as soon as we put it on. The other two masks felt okay. There were no directions as to how long we keep it on so we just did it for 20 minutes. My girlfriends cheeks and forehead were so red and had little bumps all over it. My face was so itchy and cheeks very red. Tried to calm our faces down with a serum and our face is still irritated. Bought two because they were on clearance but will definitely be throwing them away. Don’t buy this mask!
I didn’t look at the reviews until I had already put it on, I was looking for instructions on how long to leave it on for since I didn’t see it on the packaging. I wish I would’ve read the reviews prior to buying it. It started to burn as soon as I put it on. After reading the reviews I immediately went to take it off and sure enough my face was red.