Ring 1080p Wireless Video Doorbell

A: Hi nlonurse, thanks for reaching out about the Ring 1080p Wireless Video Doorbell. The Ring 1080p Wireless Video Doorbell will record whenever it detects motion or when someone rings the bell. If you have an active Ring Protect plan in place, you can view these videos in the Ring App for up to 60 days. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am-11 pm CST.

A: Hi nlonurse, thanks for reaching out about the Ring 1080p Wireless Video Doorbell. The Ring 1080p Wireless Video Doorbell will show live video whenever it detects motion or when someone rings the bell. A Ring Protect subscription is required to record, share, save, and view the photos and videos in the Ring App for up to 60 days. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am-11 pm CST.

A: How long does the battery last for after being fully charged?

A: Hi nlonurse. Thanks for asking. In order for your Ring Video Doorbell (2nd Generation) to record any events, you must be subscribed to a Ring Protect Plan. The Ring Protect Plan is a subscription that gives you access to paid features for Ring devices. Without a Ring Protect Plan, you can still view real-time video for Ring doorbells and cameras and answer general motion and doorbell notifications when they happen, but you don't get video recordings of those events. Learn more here: https://ring.com/support/articles/lw54x/General-Information-on-Ring-Protect-Subscription-Plans. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A: It lasts until it runs down.

A: Hi Blink camera. Good question. The Ring Video Doorbell (2nd Generation) has a built-in rechargeable battery. It is charged using a common micro-USB cable (an orange one is included in your Ring box). The micro-USB cable can be plugged into any USB power source, such as a computer. Your battery will take around five to eight hours to fully charge, depending on whether the USB cable is plugged into a USB port or into a wall outlet. Learn more here: https://support.ring.com/hc/en-us/articles/360040764472-Charging-the-Battery-on-Your-Ring-Video-Doorbell-2nd-Generation-. If any additional information is needed regarding your Ring question, please reach out to our Community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A: Hi, Guest! Regarding your question about the Ring 1080p Wireless Video Doorbell: This can be powered via existing doorbell wiring or via recharging the internal battery manually. Great question! If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

A: Hello Db, When away from home, you can use the Ring app on wifi or while using cellular data(4G & 5G). The Ring app is compatible with smartphones using the following operating systems: iOS 12 or above Android 6.0 or above Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! All the best, Antonio from Ring

A: Hi, DB! Regarding your question about the Ring 1080p Wireless Video Doorbell: This model only supports 2.4GHz Wi-Fi. If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

A: do we need wi-Fr at home? to operate or see video ok just thru phone?

A: Hello kelli, Out of the box, the Ring Video Doorbell is designed to keep you connected to your home in real time, no matter where you are. The optional Ring Protect Plan is available for as little as $3/month per device. With this, videos of each ring, motion, and live view event are stored in the cloud, allowing you to review, share, and save them at your leisure. Here is an informative article regarding the plan options currently available: https://support.ring.com/hc/en-us/categories/115000385923-Protect-Plan-Support. Without a plan, you will still receive real time motion and ring alerts, as well as have access to the Ring Live View feature. If you are having trouble accessing Live View quickly enough, try downloading the Rapid Ring app. Rapid Ring app works in conjunction with your regular Ring app, but enables you to get notifications faster and respond faster. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding the Ring Protect Plan options. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Thank you, Alexis with Ring

A: Hi eholton, thanks for reaching out about Ring 1080p Wireless Video Doorbell. Yes, can be hardwired to an existing doorbell system or transformer for continuous charging (8-24 VAC, 40VA max, 50/60Hz) If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi eholton. Thanks for asking. Yes, the Ring Video Doorbell (2nd Generation) can be hardwired to an existing, compatible doorbell system. When connecting to an existing doorbell system, the hardwired transformer must be rated between 8 and 24 VAC, 50/60 Hz, and 5VA to 40VA. Visit our support center for additional information on chime kit compatibility: https://ring.com/support/articles/80uzg/Ring-Video-Doorbell-2nd-Generation-Chime-Kit-Compatibility-List. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A: Hi Jam, thanks for reaching out about Ring 1080p Wireless Video Doorbell This can be very useful in an apartment type living situation however, your exact situation can make it vary. When the door bell has been rung, you are able to talk, see, and hear people from your phone, tablet, or even some Alexa devices, which can be very convenient. It also will give you notifications when someone is at the door and you can have video available in case of an emergency or anything else. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Jam. Thanks for reaching out. The Ring Video Doorbell (2nd Generation) can be installed with the Ring No-Drill Mount (sold separately) if you are unable to drill at your location. Once installed, you can set up privacy zones, which are areas within your Ring device camera's field of view that you can define as off-limits. The Ring app won't display anything in that area in Live View, and that area won't be video recorded to provide privacy to your neighbors. Learn more here: https://ring.com/support/articles/ly3s6/Learn-About-Privacy-Zones. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A: Hi Mad customer, thanks for reaching out about Ring 1080p Wireless Video Doorbell. This includes the hardware kit to install with screws. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Mad customer. Good question. No, the Ring Video Doorbell (2nd Generation) does not come with adhesive tape. If you do not want to drill any holes during installation, a Ring No-Drill Mount (sold separately) may be a good solution for you. The No-Drill Mount uses double-sided adhesive to attach the plate to your wall, so you can securely screw your Ring Video Doorbell directly onto the mounting plate—no power tools are required. Learn more here: https://ring.com/support/articles/mich9/No-Drill-Mount-for-Ring-Video-Doorbell-Gen-2-FAQs. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A: Hi Jaime. Thanks for asking! No, however, you can create a smart home by syncing your Ring devices with your Amazon Alexa-enabled device. Ring devices are compatible with Alexa-enabled devices such as Echo Show, Echo Hub, Echo Spot, Echo Dot, Fire Tablets (7 and above), Fire TV (2 and above), Fire TV Cube (1 and above), Fire TV Stick 4K, Fire TV Stick (2 and above), and Nebula Soundbar-Fire TV Edition. Learn more here: https://ring.com/support/articles/k3m7x/Syncing-Your-Ring-Devices-With-Alexa. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A: Hi Jaime, thanks for reaching out about Ring 1080p Wireless Video Doorbell. At this time, Ring devices are not compatible with Google Home, and Google Home is not a supported integration. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi ann, thanks for reaching out about Ring 1080p Wireless Video Doorbell. This doorbell can be ran without wires, But would need to be plugged in to charge the battery occasionally. Alternatively if you are replacing a old doorbell it has the ,100% optional, option to connect to the old doorbell wires to provide a charge. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi ann. Thanks for asking. The Ring Video Doorbell (2nd Generation) is a battery-powered device and does not require a hardwired connection. The device will require recharging if it is not connected to an existing doorbell system or transformer. To charge the battery for your Ring Video Doorbell (2nd Generation), use a common micro-USB cable, such as the orange one included in your Ring box. Learn more here: https://ring.com/support/articles/68jeb/Charging-Your-Ring-Video-Doorbell-2nd-Generation. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A: Hi Bill. Good question! No, the Ring Video Doorbell (2nd Generation) is only compatible with b/g/n wifi networks operating on 2.4 GHz frequencies. The Ring Video Doorbell (2nd Generation) offers upgraded features like near-zone motion detection, 1080p video, enhanced night vision, improved audio quality, and more. Visit our support center for more information: https://ring.com/support/articles/043lt/Ring-Video-Doorbell-2nd-Generation-Information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A: Hi Bill, thanks for reaching out about the Ring 1080p Wireless Video Doorbell. The Ring 1080p Wireless Video Doorbell connectivity is 2.4GHz but the Ring Video Doorbell Pro has 2.4GHz and 5.0GHz. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am -11 pm CST.