Milly - 5 months ago, Verified purchaser
Was great and loved it while it worked. Like many others who reviewed, the inner side/plastic part of the suction cup cracked and it will no longer stay suctioned. I tried super gluing the crack, hoping that would give it the stability to stay suctioned, but it didn’t. I then looked online for similar replacement cups so I could at least use the basket part & avoid having to buy an entire new shelf but had no such luck. May try the command hooks method someone else suggested but frustrating to have to do that when I bought it less than 6 months ago. I’d suggest looking for one that doesn’t have plastic on the suction cups. Even if it cost more, it would likely be worth it in the long run.
1 reply from Maytex team - 5 months ago
Hi Milly, we're sorry to hear your basket suction isn't sticking correctly. To help you troubleshoot your concerns, please contact manufacturer's Customer Service Monday-Friday 8:30AM-5:00PM EST at 800 468 5277. Thank you!