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about this item For Dummies, 6th Edition gives you an edge in building relationships and managing your company's sales, marketing, customer service, and support operations. You will learn how to maximize the new user interface to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more.Written by insiders with years of expertise in CRM services, this new edition covers the latest enhancements to, the world's most popular customer relationship management software. You will learn how to determine the right configuration to suit your business needs, and how to use apps, widgets, and tools to personalize your system. You will explore prospecting leads, managing accounts and partners, developing contacts, tracking products, calculating forecasts, and utilizing service and support. You will collaborate with colleagues by sharing insights with Chatter, enhance your online marketing, gain real-time visibility into sales, and close deals faster with the help of For Dummies, 6th Edition.

Number of Pages: 436.0
Genre: Computers + Internet
Sub-Genre: Enterprise Applications
Series Title: For Dummies
Format: Paperback
Publisher: John Wiley & Sons Inc
Author: Liz Kao & Jon Paz
Language: English
Street Date: April 25, 2016
TCIN: 51135212
UPC: 9781119239314
Item Number (DPCI): 248-15-8941

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