Secret Clinical Strength Stress Response Soft Solid Antiperspirant & Deodorant for Women - 1.6oz

We appreciate you for getting in touch about our Secret Clinical Strength Soft Solid Antiperspirant Deodorant. We're disappointed to hear that you had trouble applying the product and that you didn't get the protection you desired. Because of our Soft Solid formula's texture and consistency, it requires a thumbwheel that when not in use, permits pressure relief. Without this special thumbwheel, the product could ooze out. Unfortunately, the negative of this is that it can be difficult to turn. We suggest using a towel to grip the wheel if it becomes hard. As you may know, the level of protection can vary depending one one's body chemistry, stress, activity levels, and changes in diet. If you haven't already, we recommend applying the product at night so it can began to work before you sweating increases during your active day. These superficial plugs set during the night while your sweating mechanism is slower and protects you the whole next day, even if you bathe or shower the next morning. It can also take your body up to two weeks to adjust to a new antiperspirant before you receive the best protection. It's highly recommend that you apply the product twice a day when needed. Once in the morning and again before bed. We'd like to assist you further. Please give us a call at (800) 964-1947 or email us through our Contact Us Page.

Thank you for getting in touch about our Secret Clinical Strength Soft Solid Stress Response Antiperspirant Deodorant. We're sorry to hear that you're no longer getting the sweat and odor protection that you were used to. This is not the experience we want you to have and we appreciate your bringing it to our attention. Please be assured that we are sharing this report with the rest of our team. We understand that this can be very frustrating but if you're willing to give it another chance, we recommend applying the product at night so that it can start working before your sweating increases once you become active for the day. The perspiration plugs set during the night while your sweating mechanism is slower and protects you the whole next day, even if you bathe or shower the next morning. You may already know this but the level of protection also depends on your body chemistry and can be affected by diet, activity level, or stress. We'd like to gather more information about your experience so please give us a call at (800) 964-1947 or email us through our Contact Us Page.

Thank you for sharing feedback on our Secret Clinical Strength Soft Solid Stress Response Antiperspirant Deodorant. It's disappointing to hear that you had a difficult time dispensing the product, that you aren't getting the odor protection that you were looking for, and that you also dislike the fragrance and size of the product. This is not the experience we want you to have and we appreciate your bringing it to our attention. Please be assured that we are sharing this report with the rest of our team. It may take 20+ complete turns of the dial to get the product to dispense the first time (after initial dispensing, you will only need 2 to 3 turns). Also instead of putting thumb on one side and forefinger on the other side of the dial, tightly pinch only one side of the dial and try rotating slightly. You might already know this but the level of odor protection depends on your body chemistry as well as changes in your diet, stress, and activity levels. One of the tips that we recommend is to try applying the product every morning to dry, clean underarms and if you shower in the evening, apply after you shower as well. Also, when we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate you for taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. We'd love to further assist you as well as share more tips so please contact us at (800) 677-7582 or email us through our Contact Us page.

Thank you for getting in touch about our Secret Clinical Strength Stress Response Antiperspirant Deodorant. It saddens us deeply to hear that you had a burning sensation under your arms and that you also developed bumps. That's not the kind of experience we want you to have when using our product and we understand how frustrating it can be. To make sure your comments get the attention they deserve, we'd like to gather more information about your experience. You can be assured that your comments will be shared with our Health & Safety Team and with the rest of our Secret Team. We thoroughly evaluate our products to be safe when used as directed, and we maintain an ongoing monitoring program for quality and safety. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven’t already, we recommend you discontinue using the product. We do ask that you save any remaining unused product and packaging for 2 weeks in case we need more information. We'd appreciate it if you please contacted us at (800) 964-1947 or emailed us through our contact us page so that we can further assist you.

Thank you for reaching out about our Secret Clinical Strength Antiperspirant Stress Response Deodorant. We are deeply sorry to hear that you developed a chemical burn. That's really not the kind of experience we want you to have when using our product and we understand how frustrating it can be. To make sure your comments get the attention they deserve, we'd like to gather more information about your experience. You can be assured that your comments will be shared with our Health & Safety Team and with the rest of our Secret Team. We thoroughly evaluate our products to be safe when used as directed, and we maintain an ongoing monitoring program for quality and safety. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven’t already, we recommend you discontinue using the product. We do ask that you save any remaining unused product and packaging for 2 weeks in case we need more information. We'd appreciate it if you please contacted us at (800) 964-1947 or emailed us through our contact us page so that we can further assist you.

Thank you for sharing feedback on our Secret Clinical Strength Soft Solid Stress Response Antiperspirant Deodorant. We're very sorry to hear that the product doesn't work for you anymore and that it smells after a couple of hours. That's definitely not the experience we want you to have when using our products and we will be sharing your comments with the rest of our Secret Team. At Secret, we often connect with consumers to make sure they are getting what they want from our products and sometimes that means making changes to our products. Although Talc is safe to use, we decided to take it out based on consumer feedback. Secret's upgraded formula replaced Talc with Kaolin, a new ingredient that helps the application feel drier. This shouldn't change the performance of the product at all. As you may know, the level of protection provided depends on your body chemistry. Changes in your diet, activity levels, and stress may all affect the performance of the product as well. We'd love to assist you further and share some helpful tips. Please give us a call at (800) 964-1947 or email us through our Contact Us Page.

Thank you for providing feedback on our Secret Clinical Strength Stress Response Soft Solid Antiperspirant Deodorant. We're disappointed to hear that you didn't get the odor protection you were hoping for. We want to assure you that there hasn't been any drastic changes that would affect the performance of the product. We'll be sure to share your comments with the rest of our Secret Team. As you may know the level of odor protection depends on your body chemistry. Changes in diet, stress, and activity levels may all affect the performance of the product. For the best protection we recommend applying the product every morning to dry, clean underarms. If you shower in the evening, apply after you shower as well. Apply 2-3 swipes under each arm and ensure that the deodorant has applied evenly. Please give us a call at (800) 964-1947 or messaging us through our Contact Us Page so we can assist you further.

Thank you for taking the time to let us know about your purchase of our Secret Clinical Strength Stress Response. Our apologies that you are not pleased with the size and it appearing as if the product is almost gone the first time you dispensed. Be assured we are sharing your comments with the rest of our Secret Team. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person. We fill our canisters by weight, not volume, to ensure you receive the exact amount we advertise on the package. With that said, we do leave a bit of empty space in each canister so that the product does not spill out while it's moving through the production line. Please give us a call at (800) 964-1947 or send an email through our Contact Us page, so we can assist you further.

Hi Amber, we appreciate you taking the time to let us know about your experience with our Secret Clinical Strength Stress Response. Your loyalty is valued and be assured we're reporting this to the rest of our Secret Team. We want to let you know we have strict quality controls in place, so it's unusual for a package to leave our plant without the proper amount of product in it. We fill our canisters by weight, not volume, to ensure you receive the exact amount we advertise on the package. With that said, we do leave a bit of empty space in each canister so that the product does not spill out while it's moving through the production line.