Secret Dry Spray Aluminum-Free Deodorant - Lavender and Hemp Seed Oil - 4.1oz

Thank you for taking the time to write to us, and for sharing your review. We’re very sorry that our Secret Dry Spray caused you an awful rash under your arms. We understand how upsetting something like this can be. Because we want to ensure your comments get the attention they deserve, we’d like to collect some additional information. I'm also sharing the details you provide with both my Safety Team and the rest of my Team. Please know, safety is our top priority and all our products are thoroughly evaluated to be safe when used as directed. We recommend discontinuing use of the product if you have not already done so. We may re-contact you to request further information. Also, please keep the product for 2-3 weeks in the event we may need to retrieve it.20773852. Please contact us at (800) 964-1947 to further assist you.

Thank you for sharing this information. We’re very sorry about your experience. We understand how upsetting something like this can be. Because we want to ensure your comments get the attention they deserve, we’d like to collect some additional information. I'm also sharing the details you provide with both my Safety Team and the rest of my Olay Team. We are so sorry this has happened. We would like to talk with you about your experience. Can you please call us at 1-800-964-1947 so we can continue this conversation? Please reference case #20495196

We’re very sorry you’re unhappy with your purchase. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so I'll be sure to share your comments on this with the rest of our team.

We’re very sorry you’re unhappy with your purchase. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so I'll be sure to share your comments on this with the rest of our team.

I'm sorry you've had this trouble. Through our research and testing, we found that if the can is not shaken vigorously before each use, the product will not come out consistently. This is because the antiperspirant ingredients weigh more than the propellant. (Propellant is used to push the product out of can.) The antiperspirant ingredients will settle to the bottom of the can in between uses. Please twist cap to lock can and then shake it vigorously for 30-60 seconds. We are so sorry this has happened. We would like to talk with you about your experience. Can you please call us at 1-800-964-1947 so we can continue this conversation? Please reference case #20291476

Thank you for taking the time to get in touch with us about this and I'm really sorry you're unhappy Greasy, oily, or chalky stains - white, blue, grey, or black in color - usually indicate the overuse of an antiperspirant or deodorant. The product won't absorb into skin and transfers onto clothing. To prevent, blot underarms to remove any excess wetness before applying the product. Apply a thin, even layer of antiperspirant/deodorant and allow area to dry before dressing. You can also pre-treat and scrub underarm areas with Liquid Tide and Tide Stain Remover between washings. Pre-treat instructions: 1. Turn garment inside out and pre-treat using liquid detergent such as Tide with Bleach Alternative (check care tag label before pre-treating). Do not use a separate pre-treatment product. 2. Let garment sit for 30 minutes. 3. Wash in hottest water safe for fabric with 2 uses of Tide with Bleach Alternative. 4. Air dry. 5. Repeat if necessary. Stain removal instructions: Before treating any garment, always refer to instructions on care label. Protect colored items by pre-testing the effects of stain removal techniques on a hidden area of the garment. Dry-clean only fabrics: Most stains can be removed by dry cleaning Washable fabrics: 1. Wear gloves and work in a well-ventilated area. 2. Turn garment inside out and apply a cleaning solvent or stain remover to affected area. 3. Scrub. 4. Apply a liquid detergent such as Tide with Bleach Alternative on top of solvent. 5. Scrub. 6. Rinse under warm running water. 7. Alternately apply solvent or stain remover and Liquid Tide, scrubbing and rinsing until stain is gone. 8. Wash in hottest water safe for fabric.

I'm so sorry that this product did not last as long as you expected. We've thoroughly tested our products to ensure they deliver the benefits we advertise, so your report is unexpected. Please be assured I'm sharing it with the rest of our team.

We’re very sorry you’re unhappy with your purchase. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so I'll be sure to share your comments on this with the rest of our team.

We’re very sorry you’re unhappy with your purchase. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so I'll be sure to share your comments on this with the rest of our team.

Thank you for taking the time to get in touch with us about this. Our products go through many quality checks to ensure they reach you in perfect condition. What you've described is not something we would expect and I'm sharing your experience with our Quality Assurance Team. We are so sorry this has happened. We would like to talk with you about your experience. Can you please call us at 1-800-964-1947 so we can continue this conversation? Please reference case #19938693.

Thank you for taking the time to get in touch with us about this and I'm really sorry you're unhappy. Our products go through many quality checks to ensure they reach you in perfect condition. What you've described is not something we would expect and I'm sharing your experience with our Quality Assurance Team. We are so sorry this has happened. We would like to talk with you about your experience. Can you please call us at 1-800-964-1947 so we can continue this conversation? Please reference case #19691080.

We’re very sorry you’re unhappy with your purchase. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so I'll be sure to share your comments on this with the rest of our team.

Thank you for taking the time to get in touch with us about this and I'm really sorry you're unhappy. Our products go through many quality checks to ensure they reach you in perfect condition. What you've described is not something we would expect and I'm sharing your experience with our Quality Assurance Team. We are so sorry this has happened. We would like to talk with you about your experience. Can you please call us at 1-800-964-1947 so we can continue this conversation? Please reference case #19286627.