all-brands
all-sizes| Mattress Type | Height | Twin | Twin XL | Full | Queen | King |
|---|---|---|---|---|---|---|
| Low Profile | approx. 4-9" | 38" W x 74.5" L | 38" W x 79.5" L | 53" W x 74.5" L | 60" W x 79.5" L | 76" W x 79.5" L |
| Raised | approx. 15-24" | 38" W x 74.5" L | 38" W x 79.5" L | 53" W x 74.5" L | 60" W x 79.5" L | 76" W x 79.5" L |
All Sizes in Inches Unless Otherwise Stated
A: Mine started to leak as well I finally noticed the air was escaping from the side of the plastic part that's right next to the knob to inflate it. I hope this makes sense but that's where the air leaked and I don't believe anything can be done I put flex tape over the plastic and it still deflates nt going to lie but it does take around 12+ hours to get noticeably deflated.
A: Mine did as well around the pump where the knob is. Not sure how I found this out but the pump right there snaps into some plastic pieces on the inside of the bed. I will say that once it comes off the first time, it is more likely to keep happening. Mine developed small holes from the never flat system after about 2 years so it was no longer covered under warranty. I’ve also seen many complaints about the circular dips in the bed coming apart as well.
A: Hi signe - thanks for the question! The Serta Never Flat Raised Air Mattress comes with a two year limited warranty. Please refer to the packaging for warranty information. You could also try to pinpoint the leak by using a spray bottle with a small amount of dish soap - look for bubbles. Once found, you can use the repair kit included with your mattress to patch the hole. We recommend wiping up the residue and allowing to dry completely before storing your bed. Hope that helps!
A: Hi Lori, thanks for your question! The best way to pack the air mattress up after use: - Deflate with the pump until it turns off automatically. - Fold the bed in approximate thirds, along the length of the bed. o With the pump at your feet, fold the left third of the bed over, pulling so the edge overlaps the pump, aligning with the internal cord storage. o Then fold the right side of the bed over that, pulling until it aligns with the far left of the pump housing. - Then proceed to fold the bed, from the end opposite the pump. Folds should be at approximately 18in, or so you obtain five folds, ending with the mattress folded cleanly on top of the pump housing. - The bed can then be stored in included carry bag.
A: Hi STlicious, thanks for your question! The NeverFlat pump requires 120 voltage, AC 1.1 ampere, and 130 wattages. Hope this helps to answer your question.
A: Hi need2no, thanks for your question. Since the mattress is 18 inches high, regular 16 inch fitted sheets may ride up on the bed. We recommend looking for sheets that have "deep or extra deep pockets" so they can securely fit, especially if a mattress topper is being added, which would increase the overall height. Most deep pocketed sheets allow for 18 inch mattresses, and extra deep allow for 18-24 inch mattress heights. If you search deep or extra deep sheet sets on Target's site, it looks like there's a pretty good variety available. Hope this helps in your search! :)
A: Hi need2no, thanks for your questions! We recommend using a queen mattress pad & queen fitted sheet with a deep or extra deep pocket. Please check the pad & sheet set specifications to ensure fit. Hope this helps to answer your questions!
A: Hi BNDT, thanks for reaching out regarding your Serta Never Flat Raised Air Mattress with Electric Pump. While the pump does have a dull hum if plugged in, it shouldn't be excessively loud. The noise that it puts out should be between 15-30 decibels, whereas a normal pump runs at about 90-95 decibels. If you feel your pump is louder than the 30 dB threshold, please contact our Customer Service team by calling 1-800-736-8592. Hope this answer helps you!
A: Hi mdarby2, thanks for your interest in the Serta Never Flat Raised Air Mattress with Electric Pump - Double High Queen! This is an 18 inch raised queen air mattress. Hope this answers your question!
A: Hi Michael S - thanks for your interest in the Serta Never Flat Raised Air Mattress with Electric Pump. This airbed doesn't have a built in battery pack. If you're using at a camp site, you'll need access to AC power or an AC car adapter. Hope this helps to answer your question!
A: Hello! Thanks for reaching out. The Serta Never Flat Mattress is 18 inches high.
A: Hi Nikki, thanks for the question. Please give us a call if you think you may be experiencing a warranty issue at (800) 325-4121 or outdoor@exxel.com. We would like to hear more about the love handles you are describing. We recommend purchasing queen sheets with an extra-deep pocket to fit the double height. Hope that helps!
