product description page
Somebody Up There (Paperback) (Roger Knowles)
about this item
"My first office comprised three rooms; I left behind fourteen offices in the UK and thirteen overseas. My first year's fee income was £12,500 compared with over £30m when I left thirty-three years later."This fascinating autobiography of both the man and his company is a masterclass in establishing, developing and expanding a business, with all the rationale thrown in. Who would think a book about dispute resolution in the building industry could be so riveting? The mysteries of quantity surveying, dispute management, arbitration and adjudication have never been explained better. A born decision-maker, the author takes us through his years of experience in running seminars on his chosen business which expanded internationally under his control. He tells how he ensured success through his instinctive crucial choice of employees. The story of the company is illustrated with actual case studies. An absolute must for students of dispute resolution in industry.