A: Hi rpd, thank you for your inquiry. The WFXB700 can't be used independently. Please ensure you are using both left and right earbuds. Regards, Erin
A: Hi, rpd! Regarding your question about the Sony WFXB700 EXTRA BASS True Wireless Earbuds: They can't be used independently. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
A: Hi CG, thank you for inquiring about the WF-XB700s. These headphones are designed for music playback. We cannot guarantee that it will work flawlessly with PS4 or consoles. We recommend using headphones that are designed for game consoles such as our PlayStation headsets. Regards, Erin
A: Hi, CG! Regarding your question about the Sony WFXB700 EXTRA BASS True Wireless Earbuds: These cannot be used with Xbox One as it doesn't utilize bluetooth, though it should be able to connect to a PS4 with audio playback, just no microphone support. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
A: Hi Sudha, we're sorry but these are not noise canceling headphones. Regards, Erin
A: Hi, Sudha! Regarding your question about the Sony WFXB700 EXTRA BASS True Wireless Earbuds: These do not have active noise cancelling. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
A: Hi, Wendy! Regarding your question about the Sony WFXB700 EXTRA BASS True Wireless Earbuds: They are designed to remain planted in-ear even during such activities. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
A: Hi Wendy, Yes. They'll stay in ears while running. Please ensure you use the earbud size that comfortably and snugly fit your left and right ears. Regards, Erin
A: Hi Alicia, thank you for inquiring about the WFXB700 EXTRA BASS True Wireless Earbuds. These Bluetooth earbuds are compatible Android and iOS devices. Regards, Erin
A: Hi, Alicia! Regarding your question about the Sony WFXB700 EXTRA BASS True Wireless Earbuds: Absolutely! These Bluetooth earbuds are compatible with any Bluetooth device, iPhone, Android and more! If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
A: Hi bob, thank you for your inquiry. Press the button on the left unit once during music playback to increase the volume and press and hold the button on the left unit during music playback to decrease the volume continuously. For more details, please check the Help Guide: https://helpguide.sony.net/mdr/wfxb700/v1/en/contents/TP0002755775.html?search=volume Regards, Erin
A: Hi, bob edwards! Regarding your question about the Sony WFXB700 EXTRA BASS True Wireless Earbuds: On the left earbud when you have begun playing audio you can tap the button to increase volume by one step and you can hold it to decrease the volume. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
A: Hi Snoozy McSnoozer, thank you for inquiring about the headphones. There are no restrictions saying you can't use the headphones while lying on your side or sleeping. However, prolonged use of snug-fitting earbuds may strain your ears. If you experience discomfort, discontinue use. Erin
A: Hi Wilko, Thanks for your inquiry. Unfortunately, the WFXB700 does not support multipoint connection. You may want to consider the Sony WH1000XM4. Regards, -Ralph
A: Hi Anthony , we regret to hear that the headphones had to be returned due to connectivity issue. This is usually not the case with out premium headphones. Rest assured will take note of your feedback as it helps improve the product. Regards, Erin
A: Hi Ev, thank you for your interest in Sony products. Our WF-XB700 Truly Wireless Extra Bass Headphones are not sensitive to touch. For more details about this unit, please check here: https://helpguide.sony.net/mdr/wfxb700/v1/en/index.html Regards, Erin