Sony WH-1000XM4 Noise Canceling Overhead Bluetooth Wireless Headphones

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Sony WH-1000XM4 Noise Canceling Overhead Bluetooth Wireless Headphones - image 1 of 4
$349.99When purchased online

About this item

At a glance

Hybrid Wired / Wireless
Hybrid Wired / Wireless
Noise Canceling
Noise Canceling
Built-In Microphone
Built-In Microphone

Highlights

  • Industry-leading noise canceling with Dual Noise Sensor technology
  • Next-level music with Edge-AI, co-developed with Sony Music Studios Tokyo
  • Up to 30-hour battery life with quick charging (10 min charge for 5 hours of playback)
  • Touch Sensor controls to pause/play/skip tracks, control volume, activate your voice assistant, and answer phone calls
  • Speak-to-chat technology automatically reduces volume during conversations
  • Superior call quality with precise voice pickup
  • Wearing detection pauses playback when headphones are removed
  • Seamless multiple-device pairing
  • Adaptive Sound Control provides a personalized listening experience
  • Updated design relieves pressure for long-lasting comfort

Specifications

Weight: 1.15 Pounds
Water Resistance: No Water Resistance Rating
Ear Cushion Material: Leatherette
Estimated Charge Time: 3 Hours
Connection Type: USB
Wireless Technology: Hybrid Wired / Wireless
Package Quantity: 1
Compatible With: Apple iOS, Alexa, Android, Google Assistant
Noise Canceling: Noise Canceling
Microphone: Built-In Microphone
Maximum Battery Charge Life: 30 Hours
Battery: 1 Non-Universal Lithium Ion, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
Street Date: August 9, 2020
TCIN: 79757327
UPC: 027242919419
Item Number (DPCI): 008-07-0312
Origin: Imported

Description

Enter a new world of listening experiences with the Sony WH-1000XM4 headphones. These noise-cancelling headphones give you the power to personalize and control everything you hear. Enjoy long hours of music thanks to a 30-hour battery life and quick charging features. Make the best of the Smart Listening feature set, and carry conversations hands-free with the speak-to-chat feature. The touch sensor lets you navigate between songs, control volume and answer phone calls with ease. Sony's noise-cancellation technology is the best in the industry, which means you hear every detail with incredible clarity, no matter where you are. To reduce high and mid-frequency sounds, these noise-cancelling headphones feature additional mics that help isolate sounds efficiently. The ear pads are ultra-soft and made with foamed urethane to disperse pressure and increase area of contact for a perfect fit. Combined with a light-weight design, this pair of headphones can be your new go-to for everything from work to leisure. This also makes for a thoughtful gift to an audiophile or music-lover.
Hybrid Wired / Wireless
Ability to plug into audio jack provides added flexibility when wireless connection is not possible
Noise Canceling
Reduces unwanted sounds using active noise control.
Built-In Microphone
Comes with a microphone that is used for recording
If the item details above aren’t accurate or complete, we want to know about it.

Shipping details

Estimated ship dimensions: 9.74 inches length x 7.08 inches width x 2.95 inches height
Estimated ship weight: 1.68 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: Northern Mariana Islands, Guam (see also separate entry under GU), Virgin Islands, U.S., APO/FPO, American Samoa (see also separate entry under AS), Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands

Return details

This item must be returned to any Target store.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.

Q: Do they have a microphone?

submitted by Zoran - 3 years ago
  • A: Yes these and the xm3's are the only headphones people can handle taking to me via bt with.

    submitted byWillyjumper - 3 years ago
  • A: Hi Zoran, thanks for your inquiry. we appreciate your interest in our newest industry-leading noise canceling headphones. Yes, this unit has built-in microphones that used for phone calls and noise canceling. Erin

    submitted bySonyListens - 2 years ago
    Brand expert
  • A: Hi, Zoran! Regarding your question about the Sony WH-1000XM4 Wireless Noise Canceling Overhead Headphones: Yes! These headphones have a microphone. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

    submitted byTaylor - 3 years ago
    Target expert support

Q: are thez bettor than the bose qc35ii?????????????????????????????????????????????????????

submitted by Dr Dre - 1 year ago
  • A: Hi Dr Dre, The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancellation, exceptional sound quality, and smart listening that adjusts to your behaviour and your location. With the Sony | Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Jay

    submitted bySonyListens - 1 year ago
    Brand expert
  • A: Hi, Dr Dre! Regarding your question about the Sony WH-1000XM4 Noise Canceling Overhead Bluetooth Wireless Headphones: Your absolutely correct! This WH-1000XM4 has both Bluetooth as well as standard 3.5mm audio cable option as well. This even has a newer USB-C connection for quicker charge time. If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

    submitted byRobert - 1 year ago
    Target expert support

Q: Hey there are the Sony WH-1000XM4 play music louder than the Sony WH-1000XM3's?

submitted by Tony - 2 years ago
  • A: Hi Tony, thanks for your inquiry. In my opinion, loudness is not a good measurement for sound quality of certain products. However, we can guarantee you that the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. The WH1000XM4 utilizes DSEE Extreme™ (Digital Sound Enhancement Engine) which upscales compressed digital music files in real-time. Dynamically recognizing the instrumentation, musical genres, and individual elements of each song, such as vocals or interludes, it restores the high-range sound lost in compression for a richer, more complete listening experience. The new WH1000XM4 will reduce noise better than the prior model. It does this in part by utilizing the 5 built-in microphones to remove the directional sound. Also, the WH1000XM4 features smart listening technology to enhance your listening. With this, you can simply start speaking to automatically pause your music in Speak-to-Chat, or enjoy adaptive playback thanks to the proximity sensor and two acceleration sensors that detect whether your headphones are being worn or not. Finally, we also gently adjusted the design of the headphones. We added more cushioning to the headband and ear padding. We also changed the outside dimensions of the headphones slightly so they sit more comfortably over your head. I hope this helps. Erin

    submitted bySonyListens - 2 years ago
    Brand expert
  • A: Hi, Tony! Regarding your question about the Sony WH-1000XM4 Wireless Noise Canceling Overhead Headphones: Admittedly being louder isn't a good way to measure quality in my opinion, the WH-1000XM4 offers more of a neutral-leaning sound, while the WH-1000XM3 boosts the bass by around 5dB, which makes a perceptible difference. Ultimately, this means that drums and bass guitars will sound a bit louder on the older pair. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

    submitted byTaylor - 2 years ago
    Target expert support

Q: Are these louder than the previous model the - Sony WH-1000XM3?

submitted by Tony - 2 years ago
  • A: Hi, Tony! Regarding your question about the Sony WH-1000XM4 Wireless Noise Canceling Overhead Headphones: Loudness is not a good way to measure sound quality in my opinion, the WH-1000XM4 offers more of a neutral-leaning sound, while the WH-1000XM3 boosts the bass by around 5dB, which makes a perceptible difference. Ultimately, this means that drums and bass guitars will sound a bit louder on the older pair. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

    submitted byTaylor - 2 years ago
    Target expert support
  • A: Hi Tony, thanks for your inquiry. In my opinion, loudness is not a good measurement for sound quality of certain products. However, we can guarantee you that the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. The WH1000XM4 utilizes DSEE Extreme™ (Digital Sound Enhancement Engine) which upscales compressed digital music files in real-time. Dynamically recognizing the instrumentation, musical genres, and individual elements of each song, such as vocals or interludes, it restores the high-range sound lost in compression for a richer, more complete listening experience. The new WH1000XM4 will reduce noise better than the prior model. It does this in part by utilizing the 5 built-in microphones to remove the directional sound. Also, the WH1000XM4 features smart listening technology to enhance your listening. With this, you can simply start speaking to automatically pause your music in Speak-to-Chat, or enjoy adaptive playback thanks to the proximity sensor and two acceleration sensors that detect whether your headphones are being worn or not. Finally, we also gently adjusted the design of the headphones. We added more cushioning to the headband and ear padding. We also changed the outside dimensions of the headphones slightly so they sit more comfortably over your head. I hope this helps. Erin

    submitted bySonyListens - 2 years ago
    Brand expert

Q: Do they have Google voice control?

submitted by Adrian - 2 years ago
  • A: Hi Adrian, Great news! Theses headphones support Google Assistant. Regards, Erin

    submitted bySonyListens - 2 years ago
    Brand expert
  • A: Hi, Adrian! Regarding your question about the Sony WH-1000XM4 Wireless Noise Canceling Overhead Headphones: Good news, this is compatible with Google Assistant voice controls, as well as being fully compatible with Amazon Alexa and Apple's Siri. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

    submitted byRobert - 2 years ago
    Target expert support

Q: Can these be wired also?

submitted by Michele - 3 years ago
  • A: Hi Michele, Yes. These headphones can be used with wired connection. Erin

    submitted bySonyListens - 2 years ago
    Brand expert
  • A: Hi, Michele! Regarding your question about the Sony WH-1000XM4 Wireless Noise Canceling Overhead Headphones: Yes, you can connect them to your compatible audio device via the supplied headphone cable If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

    submitted byRebecca - 3 years ago
    Target expert support

Q: what about the manufacturer warranty?

submitted by Ido - 3 years ago
  • A: Hi Ido, these come with 1-year manufacturer's warranty. Regards, Erin

    submitted bySonyListens - 2 years ago
    Brand expert
  • A: Hi, Ido! Regarding your question about the Sony WH-1000XM4 Wireless Noise Canceling Overhead Headphones: These headphones have a 1-year limited manufacturer warranty. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

    submitted byPatrick - 3 years ago
    Target expert support

Q: is there a lifetime warranty to go with the high price?

submitted by Happy1 - 28 days ago
  • A: Hi Happy1, Thank you for your inquiry! Our WH-1000XM4 wireless noise canceling headphones come with only 1-year manufacturer's warranty: https://www.sony.com/electronics/support/res/manuals/4599/40e69626689f987e884c7569427d0ed8/45991062M.pdf. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Hope this helps! Vincent

    submitted bySonyListens - 27 days ago
    Brand expert

Q: can these headphones be used wired as well??? no Bluetooth sometimes??? I prefer to just plug it in and shut off Bluetooth. nobody would use Bluetooth all of the time. once in a while when needed.

submitted by Happy1 - 28 days ago
  • A: Hi Happy1, Good news! Our WH-1000XM4 wireless noise canceling headphones can be used using the supplied headphone cable. When using the headphone cable, the Bluetooth function cannot be used. To know more, visit: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752734.html. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for your inquiry and I hope this helps! Vincent

    submitted bySonyListens - 27 days ago
    Brand expert

Q: do these work with both android and apple?

submitted by Ben - 1 year ago
  • A: Hi Ben, we appreciate your interest in our industry-leading noise canceling headphones. Yes. the WH-1000XM4 does work with both Android and Apple smartphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Hope this helps. Thank you. ~Earl

    submitted bySonyListens - 1 year ago
    Brand expert
4.5 out of 5 stars with 1901 reviews
78% would recommend
102 recommendations

Very comfortable, excellent sound volume

4 out of 5 stars
Rhody Pensio - 6 days ago
originally posted on sony.com
My wife bought them for me, and I have not had them off my head since they came in the door
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Amazing

5 out of 5 stars
K4AA - 7 days ago
originally posted on sony.com
Bought these a couple of weeks ago and I love every feature and the app alongside. Those that complained just don't know how to use technology and these have been so comfortable, espeically with my ears full of piercings! Would recommend to anybody!
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Simply Outstanding

5 out of 5 stars
Would recommend
Cameron - 7 days ago, Verified purchaser
These headphones are phenomenal. I've been looking for a good pair to replace my slippery, ill-fitting AirPods for a bit and these babies absoluetly blow those things outta the water. The noise cancelling is really great, I connected to my computer and couldn't hear my phone notifications at all, it's nice to get lost in the music with these. The bass has an an excellent texture; it's a palpable timbre that feels real without overpowering the rest of the mix. And so far the battery life is great, it's outlasted my fully charged iPod so far. Five stars
1 reply from SonyListens team - 7 days ago
Hi Cameron, Thanks for sharing your awesome experience. We are glad that you are having a great time with your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
Did you find this review helpful?

Head size

4 out of 5 stars
- 8 days ago
originally posted on sony.com
Highly recommended by the Which guide which it lives up to. I am an average sized UK female but the headset is too big for me - if i look down eg picking up a child or hanging laundry, it falls off.
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Fantastic pair of headphones

5 out of 5 stars
Megalocade - 9 days ago
originally posted on sony.com
These headphones are unbelievably good, having recently been in hospital for a few weeks these xm4s have been a god send especially on a very noisy hospital ward the noise canceling feature allowed me to sleep at night against all the moaners and screamers and general hospital noises it was a world of silence and makes you feel very peaceful, sound wise they are incredible, good bass and very clean sounding and battery life was tops, i linked these with my sony phone to use the official sony app to customize the headphones to my ears and surroundings, i honestly couldn't be without them now i listen to my music at night and drift off into a peaceful sleep. One feature i particularly like is the 3.5mm jack to connect to non Bluetooth equipment namely my ever faithful Sony PSP it goes with me everywhere as it's my main mp3 and video player and portable gaming machine, the ability to connect these headphones to it is a real bonus, even with the headphones off they still sound good but turned on it really does enhance the sound no end. Overall these are the best headphones I've ever owned, sony never fail to impress.
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great experience

5 out of 5 stars
- 9 days ago
originally posted on sony.com
Amazing product. It has great noise cancelling and Its very durable.
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Worth buy

5 out of 5 stars
Would recommend
Hannah - 11 days ago, Verified purchaser
A bit pricy but if you wear headphones often then it’s worth it. Sound is good and they’re comfortable for me.
1 reply from SonyListens team - 11 days ago
HI Hannah, We are glad that you like the sound quality of your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
Did you find this review helpful?

I'd throw it back for these headphones again

5 out of 5 stars
Would recommend
Young Sheldon - 11 days ago, Verified purchaser
Great option for the gym! Sound quality is A1
1 reply from SonyListens team - 11 days ago
Hi Young Sheldon, We are glad that you like the sound quality of your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
Did you find this review helpful?

Life changing

5 out of 5 stars
GabiBo - 12 days ago
originally posted on sony.com
I love my AirPods and debated whether I needed noise cancelling headphones for a few months, but with loud construction works outside the office and lots of travelling coming up, I decided to get these and wow I am amazed by how incredible they are! You're in your own little world. Great decision, would buy again!
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Great but

4 out of 5 stars
Barista17 - 15 days ago
originally posted on sony.com
The noise cancelling is great. The sound is great but the persistent cut out and bleep is not.
1 reply from Sony Support Team team - 12 days ago
Hi, Thank you for your review. We're glad to hear that you're enjoying the noise-cancelling of your WH-1000XM4, yet, we're sorry to hear that the headset is cutting out and making peeping noise. Could you try the below as an attempt to resolve the issue: - Try to test the headset with different devices and check if the same thing will happen or not? - Make sure that the headset is up-to-date, you can find the latest firmware version here: https://bit.ly/3lUPxpR - Try the troubleshooting steps here and check again: https://bit.ly/3IPsb0P - If the above didn't work, try to reset and initialize the headset from the steps in these links: https://bit.ly/3x1td4c / https://bit.ly/3zbk7n4 If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL Omnia @Sony Support UK
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Perfect

5 out of 5 stars
Sharpe1348 - 16 days ago
originally posted on sony.com
Had a buy a new pair of headphones, choose these not disappointed, great sound, excellant battery life, great features. Well done Sony.
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Amazing headphones!!

5 out of 5 stars
Leannee - 18 days ago
originally posted on sony.com
I brought these headphones on 22/05 and they came the next day! I didn’t pay any more for faster delivery and still got an incredibly fast delivery which I am really satisfied with! The headphones themselves are really good, they have great noise cancelling which honestly caught me off guard at first. I expected good noise cancelling but it was beyond that, I personally enjoy the noise cancelling feature especially since I have sensory problems so to overcome this these headphones are perfect. They are also super comfortable and light, which I am also very satisfied with because I plan on wearing them throughout most of my day so I wouldn’t want anything making my head ache and weighing me down and these don’t do either. The audio quality itself is also perfect, there is no annoying buzz noise when you have the volume low/paused and the audio is clear and not muffled even when the noise cancelling feature is on. I also appreciate the range of controls and customisation that there is in the Sony headphones app, I love that I can change the features around it makes it feel much more personalised. Overall, these headphones are just impeccable in my eyes and I have no faults with them. I am not a headphone expert but these are my favourite headphones that I’ve ever had and I definitely recommend them to anybody looking for good quality noise cancelling headphones.
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Good features

4 out of 5 stars
- 19 days ago
originally posted on sony.com
I bought this 2 weeks ago and the sound quality is overall good apart from some glitches. Loses charge quickly the more times you use it. Also quite slippery when running (low impact)
1 reply from Sony Support Team team - 16 days ago
Hi emily27, Thank you for your review. We're glad to hear that you're enjoying your headphones, and hope you continue to enjoy it for years to come. We're happy to welcome you into the Sony family! You may check the available operating time of the headphones based on the codec you're using through these links: https://cutt.ly/hwqED98m & https://cutt.ly/dwqEFcRd. And if it's not following it, make sure that the unit is up to date: https://cutt.ly/QwqEFGHZ. You may also reset and initialize the unit, then test it once more: https://cutt.ly/mwqEF0w5 & https://cutt.ly/CwqEF3eQ. Also, if you're using the unit for working out please note that the headset is not waterproof. If water or foreign matter enters the headset, it may cause the unit to malfunction: https://cutt.ly/uwqEGOBF. If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL. Sawy @Sony Support UK
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Head size

4 out of 5 stars
Falmouth Girl - 19 days ago
originally posted on sony.com
Fab in every way except for the head size. I am an average sized female but the 'head over' bit is too big so they fall off my head if I'm gardening or ironing
1 reply from Sony Support Team team - 17 days ago
Hi, Thank you for your review. We're glad to hear that you're enjoying your WH-1000XM4, yet, we're sorry to hear that you're facing an issue with the headband size. Why don't you have a look on the instructions in this link for wearing the headset with a best way for you: https://cutt.ly/FwqjVtpf Rest assured, we've raised your feedback to the relevant channels for future consideration and development. If you need further assistance you can contact us using this link: https://bit.ly/2NwYLXL Omnia @Sony Support UK
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The best head phones I've ever owned

5 out of 5 stars
Axeman Jimny - 22 days ago
originally posted on sony.com
Absolutely brilliant headphones. The noise cancelling on these is superior to any other. Especially when I work in a noisy environment. The sound quality is brilliant for listening to the master files and the 360 files. Beautifully made.
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Excellent

5 out of 5 stars
Howard1952 - 27 days ago
originally posted on sony.com
Bought these to replace my 1000XM3. \Just as good and comfortable. Excellent noise cancelling
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Amazing & Outstanding

5 out of 5 stars
Dan47 - 27 days ago
originally posted on sony.com
I'm absolutely blown away by the quality of these Noise Canceling Headphones
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Good headphones

4 out of 5 stars
Gazza59 - 28 days ago
originally posted on sony.com
Brought these couple of months yes they were expensive but well worth the money they sound really good and enough bass they block out the sounds from the street and fit nicely round your ear
1 reply from Sony Support Team team - 26 days ago
Hi Gazza59, Thank you for your review. We're glad to hear that you're enjoying your headphones, and hope you continue to enjoy it for years to come. We're happy to welcome you into the Sony family! If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL. Sawy @Sony Support UK
1 guest found this review helpful. Did you?

Sound and Noise cancelling

5 out of 5 stars
BobLee2023 - 29 days ago
originally posted on sony.com
This is a great value for money product. It has a great noise cancellation and brilliant sound output.
1 guest found this review helpful. Did you?

Excellent noise cancelling headphones

5 out of 5 stars
- 30 days ago
originally posted on sony.com
You get what you pair. Really good pair of headphones
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