$149.99 when purchased online
Target Online store #3991
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Summary of reviews
These headphones offer a blend of comfort, sound quality, and effective noise cancellation, making them suitable for various activities like commuting, exercising, or enjoying music at home. Guests appreciate the long battery life and quick charging capabilities, along with the convenience of customizable sound settings through an app. However, some guests have experienced connectivity issues and microphone quality concerns, particularly when using them for calls.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 690 reviews
61% would recommend
67 recommendations
Geeat purchase
5 out of 5 stars
Thumbs up graphic, would recommend
Great - 8 days ago, Verified purchaser
Love these headphones my daughter hates ear buds and these were perfect. They have the option to be Bluetooth or wired which makes them universal
Downgrade from previous models
1 out of 5 stars
Not_happy - 12 days ago
originally posted on sony.com
Weird shape - made for people with huge deformed heads and bad functionality. Can't skip backwards since they took away the nice little switch. Took a nice design and made it weird and useless.
Love it!
5 out of 5 stars
Tellibear04 - 13 days ago
originally posted on sony.com
I bought these a few weeks ago and I love them! They're so comfortable to wear, and the noise cancelling is really good, I was wearing them and my mum was calling my name from the other room and had to come in to get my attention so I'd say it works well!
Great Headphones
5 out of 5 stars
Dan The Running Man - 14 days ago
originally posted on sony.com
I bought these a week ago. Love how light and comfortable they are on my head. Sound is really good. No problem pairing with my PC.
1 reply from Sony North America Customer Support team - 13 days ago
Hi Dan, Thanks for the 5-star rating! We're glad you like the lightweight design and sound quality of the headphones. Enjoy and thanks for choosing Sony. -Craig
Where's the bass
3 out of 5 stars
Blackbritffm - 14 days ago
originally posted on sony.com
If you're a brother and you live for bass in your music experience this isn't for you. ..
Great headphones!
5 out of 5 stars
LolaC27 - 14 days ago
originally posted on sony.com
I received these for Christmas and love them, I wear them all the time. They are easy to connect to any device and provide noise cancelling so you can hear your audio well. Also very comfy to wear
Happy
5 out of 5 stars
Sounds good 2 - 15 days ago
originally posted on sony.com
had these headphones bought as a exmas present from my son I'm very pleased with them,they do what they say they do.
Good Budget Headphone with good sound
4 out of 5 stars
PKUK - 15 days ago
originally posted on sony.com
Pros Great sound balance Lots of detail in audio Effective noise cancellation Full of useful features
1 reply from Sony support team team - 12 days ago
Hi, Thank you for your feedback. We are delighted to hear that you are enjoying your WH-CH720N, and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come! Moreover, if you need any assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
Battery lasts forever
5 out of 5 stars
Meems - 15 days ago
originally posted on sony.com
I listen to music every day on them For 12 days and the battery lasted the whole time without charging
Listening pleasure
5 out of 5 stars
Glencoe69 - 15 days ago
originally posted on sony.com
I thought I'd try these .was using Sony earbuds for gym .they weren't the flagship model but had great reviews and wasn't let down nothing negative to say .really good sound .set up and features
Great product
4 out of 5 stars
im54 - 16 days ago
originally posted on sony.com
Great sound with equaliser in the Sony app which can be tweaked to your own preference. Noise cancelling eliminates some but not all background noise., which is adequate for my use. Very comfortable fit and virtually no sound leak, meaning I can have the volume turned up while my wife watches TV. Fantastic purchase 👌
1 reply from Sony support team team - 13 days ago
Hi, Thank you for your feedback. We're delighted to hear that you're enjoying your WH-CH720N, and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come! However, to enhance the performance of noise-canceling feature, please check this link: https://cutt.ly/8e2d1fl6 Furthermore, if any assistance is needed, please contact us using this link: https://cutt.ly/heoRCkdW Nihad @Sony Support UK
New Headphones
5 out of 5 stars
Bev147 - 16 days ago
originally posted on sony.com
So pleased with these .Bought on recommendation to replace my 12 year old wired Sony Headphones.Super clarity and excellent Bluetooth range. Light weight super snug for with no pinching after prolonged wearing. Very impressed.
Sound quality outstanding
5 out of 5 stars
Lincolnimp - 16 days ago
originally posted on sony.com
Very comfortable to wear. Sound quality outstanding .
Quality build with great features.
5 out of 5 stars
DLR46 - 17 days ago
originally posted on sony.com
Headphones do exactly what I hoped they would. Very impressed.
Great sound . Light and comfortable.
5 out of 5 stars
Owassippi - 17 days ago
originally posted on sony.com
I got these as a Christmas present . I always wanted to buy these headphones myself but now that I have them I’m delighted
Very good sound quality
4 out of 5 stars
Grandad 7508 - 17 days ago
originally posted on sony.com
A Christmas present so just got round to using. Bit of an issue updating software and pairing but now seems ok. Was dropping out all the time before update. Could do with a bit more user guide for us oldies
1 reply from Sony support team team - 15 days ago
Hi, Thank you for your feedback. We are glad that you are happy with the quality of your WH-CH720N. We hope you continue to enjoy it for years to come. Yet, we're sorry to hear that you're having difficulties updating the software and pairing. You can learn here how to update the software of your headset: https://cutt.ly/Ue0VJD5s Also, you can know how to pair your headset and connect it to other devices: https://cutt.ly/He0VLq3M Furthermore, you can reach the same manual by using our online help guide, as it's really comprehensive and thorough, and you can use the search bar in it to learn more about the headset's features: https://cutt.ly/8e0VZriV If you need further assistance in the future, you can contact us using this link: https://cutt.ly/leABWCVc Ahmed @Sony Support UK
Incredibly Good Sony Headphones.
5 out of 5 stars
Villansk 050332 - 17 days ago
originally posted on sony.com
Purchased The Headphones At Christmas, If You Prefer Excellent Value For Money These Headphones Are Perfect. Sound Quality is Amazingly Good & Sit Extremely Comfortably on Your Head .
WH-CH720N headphones
5 out of 5 stars
The Wiffletree - 18 days ago
originally posted on sony.com
only had them a couple of weeks but cant fault them. Great sound easy to set up .Comfortable on the ears they appear to be good quality made headphones. Hopefully after a year the ear pads will not become detached as per my{ not Sony} previous pair. Very pleased with them Noise cancelling keeps all the outside noise out
Good quality bluetooth headset
4 out of 5 stars
RichardHilditch - 18 days ago
originally posted on sony.com
I received this as a Christmas present and it is working well using bluetooth with my PC for watching videos and for audio OTT meetings. However if I connect with the supplied USB wire I get severe hiss which is a known issue with this product.
1 reply from Sony support team team - 13 days ago
Hi, Thank you for your feedback. We're delighted to hear that you're enjoying your WH-CH720N, and we hope you continue to enjoy it for years to come! We're also sorry to hear that you're facing a hissing sound issue when using the supplied USB cable, could you test again using a different cable following the steps here: https://cutt.ly/We2fAKLz Moreover, if the issue persists, please contact us using this link: https://cutt.ly/heoRCkdW for further assistance. Nihad @Sony Support UK
Fab headphones
5 out of 5 stars
Cat28 - 18 days ago
originally posted on sony.com
Got these for Christmas, mainly for using in the gym, they're comfortable and stay put. The noise cancellation is great (made me realise how bad my old earbuds from another brand were!). Being able to set custom profiles is a very useful feature meaning when I'm out walking I can have ambient sound vs NC and as I arrive at the gym, the NC turns on without me doing anything. Charge is holding up well so far. Great set, especially if you're new to over ear headphones.