About this item
In times of turbulence and strict resource constraints, the strategic leadership of public services is more crucial than ever before. Leaders are steering their organizations into a new relationship with the public, often in conditions of intensified competition between public services providers.
This new edition of Strategic Leadership in the Public Services continues to provide insights into useful approaches and techniques for strategic leaders, and reflects on emerging changes in public governance. It probes strategic thinking and thoroughly explores processes of implementation, monitoring and evaluation. Supported with two practical appendices, it provides advice on being strategic and encourages the reader to appreciate the challenges of strategic leadership in practice.
Replete with real-world case studies and examples, including new cases from the USA, Australia and Asia, the book gives students a truly international outlook on the subject and offers a clear understanding of the emerging significance of leadership, strategic management, and public services reform.
This textbook represents essential reading for postgraduate students on public management degrees, and aspiring or current public managers.