A:Â Hello - Sorry you're having trouble with that. Try this: Wipe the tail spot with rubbing alcohol. Bend your soap dish at the hinge, all the way up, and press it against the tail wall. Keep pressing and at the same time, slowly bend down the dish. As you bring the dish down, it will activate the suction. We hope these instructions work for you. - Mikayla
A:Â Hello Steve - Great question! This soap dish has a wall mounted design that offers you space-efficient storage and comes with a suction cup for securing it to any wall or hard surface. I hope this helps. - Lorraine
A:Â Hi Laura Lynne - That's a great question! Yes, you can easily remove the soap dish to move it to a new location. Thanks for asking. - Heather