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Supervision in the Hospitality Industry (Hardcover) (John R. Walker & Jack E. Miller)

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"Supervision in the Hospitality Industry: Leading Human Resources, 7th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. The text is enhanced from previous issues with more industry examples and the addition of key word definitions. It offers several new chapters on topics such as supervisors as leaders; goal setting; supervisory communication; suggestions for improving communications and social media communications; drivers of diversity; multiculturalism; social media recruiting; hiring suggestions; evaluating on-the-job performance and performance improvement; behaviors of leaders; team building; teaching methods for training; causes of conflict in the workplace; critical thinking example and question on discipline; supervising employees; supervisors delegating; and common mistakes in delegating"--
Number of Pages: 386
Genre: Technology
Sub-Genre: Food Science
Format: Hardcover
Publisher: John Wiley & Sons Inc
Author: John R. Walker & Jack E. Miller
Language: English
Street Date: December 29, 2015
TCIN: 50505471
UPC: 9781119148463
Item Number (DPCI): 248-07-6781
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MSRPReg: $130.65 Save $13.07 (10% off)
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