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While there are many Six Sigma books on the market, this book's objective to clarify and focus on the important aspects now that it's been applied in many industries. It seeks simplify a complex subject and remove the intimidation of using statistics.This book takes readers through the five phases of the Six Sigma methodology -- Define-Measure-Analyze-Improve-Control (DMAIC) -- in five clearly written and easy-to-understand chapters. The reader acutely learns the purpose of each phase and what activities to perform in each. Numerous practical figures, charts, formulae and forms are included throughout the book and all statistics are described to the exact level of understanding necessary.