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Tactical Transparency : How Leaders Can Leverage Social Media to Maximize Value and Build Their Brand

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About this item

While exposing the risks inherent in maintaining a nontransparent relationship with customers,Tactical Transparency provides a methodology that will help your organization create its unique plan to bring greater authenticity to your company and your brands.

Drawn largely from interviews with leaders in companies that have achieved measurable success in this arena, authors Shel Holtz and John C. Havens provide step-by-step details on how executives and professional communicators can create a transparency strategy that will keep their organization competitive in the 21st century.

The authors show how organizations can evaluate their readiness for transparency, what they need to do to get ready, and how to effectively communicate their transparency strategy to their customers and employees. They also identify aspects of blog/new media "netiquette" an important but often misunderstood part of engaging in transparency.

Edition: Unabridged
Genre: Computers + Internet, Business + Money Management
Sub-Genre: Business Communication / General, Decision-Making + Problem Solving, Marketing / General, Social Aspects/General
Format: Mp3_cd
Publisher: Brilliance Audio
Author: Shel Holtz & John C. Havens
Language: English
Street Date: March 29, 2016
TCIN: 51408956
UPC: 9781511383745
Item Number (DPCI): 248-20-5369
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