The stainless steel tumbler is great. Keep drinks cold and holds ice for a long time. My issue is with the quality of the graphic application. Its a stick-on of very high quality, but the process for applying is poor. Both tumblers I ordered had particles under that caused bumps. These were not air bubbles, which would have been poor as well, but something between the image and tumbler. This was on both tumblers I ordered. My son ordered one about a month before. After seeing the issues with mine, I asked him about his and it had the same issues. I sent an email to customer service on 21 Dec 2018 and as of today 02 Jan 2019, I still have not received a response.