Tide Pods HE Compatible Ultra Oxi Laundry Detergent Soap Pacs

We're very sorry you dislike the smell of our detergent, and the scent is making you feel sick, Britt. Your well being is our top priority, and all our ingredients and products are extensively tested to be safe when used as directed. Still, because sensitivity is happening we recommend discontinuing use of this version of our detergent. Your loyalty is important to us, and we’d like to gather more details of your experience to further help. Please give us a call at 1-800- 879-8433 from 9AM -- 6PM EST Monday–Friday.

We’re sorry to hear you're not enjoying the scent of our Ultra Oxi PODS™! Please know we thoroughly test our products to ensure they meet your standards and ours. There was a product upgrade to rebalance ingredients to improve cleaning and provide better stain removal while still being gentle on sensitive skin. However, we're sorry to hear youre not enjoying the change. We’d like to learn more about your experience to share with our Quality Team. When you have a moment, please give us a call at (800) 879-8433 Monday-Friday 9 AM - 6 PM EST.

We're so sorry to hear you have stains on your clothes after using Tide PODS™, and would like to help. This can happen if the liquid detergent has been in direct contact with the fabric for a long time or has not been mixed very well. Our liquid detergents do not have dyes that cause permanent stains and can be removed. To remove the stain, dampen the stain with warm to hot water (according to the washing instructions on the label) and rub it in. Rinse and repeat if necessary. Then wash normally. Another possible cause is that dye has transferred from another item washed in the same load. Dye can bleed from something as small as a monogram, or a stripe on a sock, and can discolor a whole load of washing. So that we can help you further, please give us a call at (800) 879-8433.

Thanks for sharing how much you love the cleaning performance and convenience, Jamie! However, we're so sorry you found the smell horrid, especially while pregnant. A lot of thought goes into the design of our products to create features that we think you'll love, and we offer a range of product versions for the varied needs and preferences of our consumers. We recommend instead trying our Tide Free Ultra Oxi PODS™for your family -- free of dyes and perfumes and dermatologist recommended. Your loyalty is very important to us, and we'd like to gather a few details in order to further assist you. Please give us a call at 1-800- 879-8433 from 9AM -- 6PM EST Monday–Friday.

Thank you for reaching out to Tide. We're sorry the recent ingredient rebalance, improving cleaning with better stain removal isn't working for you. Our Safety Team assures us that, when used as directed, Tide PODS™ Ultra OXI will deliver a great, comfortable clean. Because there's nothing more important to us than your safety, we ask you to put the remaining PODS™ in a safe spot and call us for more help with this purchase. We're here Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 879-8433.

We hope you’re feeling better, Marlene. It's disappointing to hear this because our Safety Team is so active in our facilities, making sure every one of our detergents can be used comfortably. We’d recommend discontinuing use, and reaching out to us at (800) 879-8433 to see how we can further assist you. We hope to learn more from you shortly!