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Understanding Everyday Incivility : Why Are They So Rude? - by Shelley D. Lane (Hardcover)
About this item
Diving into the annoying behaviors that color our day-to-day interactions with other people, author Shelley D. Lane considers why we label certain acts as rude, crude, or selfish and others as polite and proper. This book offers strategies for responding effectively and appropriately to what we may interpret as incivility.
Number of Pages: 248
Genre: Language + Art + Disciplines
Publisher: Rowman & Littlefield Pub Inc
Author: Shelley D. Lane
Street Date: August 28, 2017
Item Number (DPCI): 248-46-3253
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