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Understanding Interaction : The Art and Craft of Designing Interfaces for Our Technological Environment
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This book brings together perspectives and knowledge from a wide range of disciplines. It defines and explains what actually happens in the interaction between people and technology as a basis for the design and implementation of better interfaces. The book demystifies technology by placing it in a historical context and relating social and cultural developments to technical advances. It also presents new frameworks, design tools, and techniques from theory to practice.