Venus Comfortglide White Tea Women's Razor Blade Refills

Firstly, thank you so much for your years of loyalty and support. We're very sorry to hear about the experience you had with our ComfortGlide White Tea Razor. With our quality and safety checks, we never expect you to have this kind of experience, so we recommend you discontinue using the blade you're currently using if you have not done so already. As you know, this razor is a bit different than the Deluxe Smooth blades you normally use. You see, this razor is was designed to make your shaving routine easier with the help of the water-activated gel bars that release a pre-shave formula to provide extra lubrication and comfort while you shave. By soaking in a hot bath/shower, wetting the razor, and using light and gentle strokes, it should protect your skin and help you achieve the smooth results you deserve. This isn't something we take lightly, and we'd love to make a report to our Quality and Safety Teams. Please call us at 800-445-5388.

Thank you for your review, Vivi. The safety of our customers is our top priority, and our products are thoroughly evaluated to be safe when used as directed. We'll be sharing your experience with our team. Also, if you haven't yet, please discontinue use. Please give us a call at (800) 445-5388. We'd like to learn more and see how we can best help.

We're so sorry you had this experience, CTshaver, and have shared your report with our Product Safety and Quality Teams so they can make any necessary adjustments. It's good you threw these razor refills away, as we'd certainly recommend that you discontinue further use of them. Please call us at (800) 445-5388 and we'll gladly help you with a replacement!

There's nothing more important to us than your safety and satisfaction, so we're very sorry to hear about your experience, Debbie. Please discontinue using Venus Comfortglide White Tea Women's Razor Blades and kindly give us a call at (800) 445-5388. We'd like to gather some additional information to share with our Safety Team and retrieve this product for a closer inspection. We hope you heal soon and look forward to your call!

We're sorry to hear that the gel bars are wearing down faster than you were expecting. If you aren't doing so already, take a warm bath/shower, wet the razor, and shave how you normally would. After use, gently shake off excess moisture and store face up in cool/dry place. That may make it last longer. Please call us at 800-445-5388 so we can learn more.

Dani, firstly, thank you so much for your 20 years of loyalty. We're very sorry to hear that your experiences these past few years aren't to the same quality that you have come to know, love, and trust over the years. With our quality and safety checks, this isn't what we expect, so please discontinue using your ComfortGlide White Tea Blades. You're a pro at using these razors, but we want to offer some tips just in case they can enhance your shave. If you aren't doing so already, take a warm bath/shower, wet the razor, and shave in the direction that is most comfortable. After you're doing, gently rinse off the razor and store in a shower holder or a cool/dry place face up. so that air can circulate around it. This isn't something we take lightly, and we'd like to help you out with this. Please call us at 800-445-5388.

Casey, above all else, your safety and satisfaction are our top priority. We're very sorry to hear about your experience using our ComfortGlide White Tea blades, but know this isn't what we expect with our numerous quality and safety checks. Please discontinue using these refills. In the future, if you aren't doing so already, take a warm bath/shower, wet the razor, and shave using light and gentle strokes in the direction that is most comfortable. If the cartridge ever moves and isn't in the right position, please do not use it. To make them last longer, after use, please gentle shake off any excess moisture and store face-up in a cool/dry place. Your experience isn't something we take lightly, and any and all feedback is seriously taken to heart. We'd love to share your interest in having a cap with our team, and make a detailed report to our Quality and Safety Team about your experience. Please call us at 800-445-5388.

Above all else, your safety and satisfaction are our top priority, so we're very sorry to hear about your experience. For now, please discontinue using these razors. If you aren't doing so already, try cleansing your skin before you shave. You can do this by using a gentle scrub and warm water, or use a shaving brush, before you shave. This step is crucial to removing dirt and oil from the surface of the skin, and releasing trapped hairs, allowing your razor to make proper contact with your skin and hair. With this razor specifically, we recommend taking a warm bath/shower, wetting the razor to activate the pre-shave formula in the gel bars, and use light and gentle strokes. As this isn't something we take lightly, we'd like to make detailed reports to our Quality and Safety Teams and help. We can be reached at 800-445-5388.

We want to assure you that we have many quality checks in place to make sure our products meet our high standards, and we're just as disappointed to hear this was your experience. Your satisfaction and loyalty matter to us, and we'll be certain to pass your feedback along to our team. So that we can learn more and see how we can help, please give us a call at (800) 445-5388.

Victoria, every woman deserves to have an exceptional shave, so we're truly sorry to hear that this happened. With its built in pre-shave, and with the numerous quality and safety checks we have in place, this is the last thing we expect. We're glad you're no longer using them. In the future, for the best experience with these gel bars, if you aren't doing so already, we recommend taking a warm bath or shower for a few minutes, wet the razor, and shave with light strokes in the direction that is most comfortable. For smoother results, go against the grain. When you're done, rinse the blades lightly after use, and gently shake off excess moisture. When storing, be sure to store it in a dry area face up. A shower hook is always a great option. As this isn't something we take lightly, we'd like to make a detailed report to our Quality and Safety Teams and help. We can be reached at 800-445-5388.

We're very sorry to hear you had this experience. Your safety is truly our top priority, and we thoroughly test our products to ensure they meet our safety and quality standards. We're disappointed this happened, and if you haven't yet, we recommend discontinuing use. If you can give us a call at (800) 445-5388, we'd like the chance to learn more and see how we can help.

There's nothing more important to us than your safety and satisfaction, so we're truly sorry to hear that your ComfortGlide Refills didn't provide you with an exceptional shave that we expected you to have. With our quality and safety checks, this isn't what we expect, so we ask that you please discontinue using these razors. We're unsure if you've used Venus ComfortGlide Refills in the past, and not some of our other razors, so if you weren't already aware, it's best to take a warm bath/shower, wet the razor, and use light and gentle strokes for the best results with these razors. After you're done using it, rinse the razor lightly, and gently shake off excess moisture. When you store it, be sure it's stored face up away in a dry area. This should help prevent it from falling off. Your experience isn't something we take lightly, and we'd like to make a detailed report to our Safety Team and help. Please call us at 800-445-5388.