About this item
At a glance
Highlights
- Filters minerals from the water for cleaner moisture.
- The self-regulating evaporative system adjusts the output for maximum comfort, naturally restoring moisture to dry air
- Two output settings
- Quiet operation
- Extra-wide opening, easy to clean tank
- Accepts 2 Vicks VapoPads
- Runs up to 24 hours per filling
- Ideal for medium-size rooms
- 1.1 Gallon capacity
Specifications
Description
Ingredients:
Shipping details
Return details
Q: Can you use without a filter ?
A: Thank you for your inquiry. This unit requires the use of a filter to be able to use. Without the filter, the unit will not add humidity to the air. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.
submitted byManufacturer Tech Support - 3 years agoBrand expertA: No. This is simpler than an ultrasound humidifier: the water tank fills a basin, the filled basin makes the filter wet, and a fan blows air part the filter, and this is how the moisture gets into the air. As a result the filter must also be periodically inverted (to undo the perniciously subtle constant pull of gravity) and discarded if it dries out too fast (because the filter can only draw up the water through the forces of “capillary action” and if it gets dry the capillaries close up).
submitted bycrdrost - 2 years agoA: That's a great question. We recommend getting in touch with our manufacturer, Kaz, so they can help you further: 1-800-477-0457
submitted byTheVicksTeam - 5 years agoBrand expert
Q: Can you use vicks liquid in water
A: Thank you for your inquiry. No, this unit is not compatible with Vicks VapoSteam. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 2 years agoBrand expertA: Thanks for asking, Jo! We wish we could help but P&G licenses out the Vicks brand name for Vicks Humidifiers to Helen of Troy, and they'll be able to best assist you with this question. You can reach them at 800-827-6712.
submitted byTheVicksTeam - 2 years agoBrand expert
Q: Can vicks liquid be used
A: Thank you for your inquiry. This unit is not compatible with Vicks VapoSteam. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 2 years agoBrand expertA: Thanks for asking, Jo! We wish we could help but P&G licenses out the Vicks brand name for Vicks Humidifiers to Helen of Troy, and they'll be able to best assist you with this question. You can reach them at 800-827-6712.
submitted byTheVicksTeam - 2 years agoBrand expert
Q: Just bought two. Turned them on and cannot feel any air coming out of them. The units quietly hum (even on high) but they do not sound like their fans are spinning. Is this normal or are these not working properly?
A: We're so sorry to hear both of your fans have no air coming out of them. We recommend giving our trusted friends a call as they'll have more information to help at Helen Troy Company 800 – 827 – 6712.
submitted byTheVicksTeam - 2 years agoBrand expertA: Thank you for your inquiry. You should be feeling air coming out of the unit. Please contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com and we will be happy to look into this further. Thank you.
submitted byManufacturer Tech Support - 2 years agoBrand expert
Q: What is the model number for this product? I want to buy extra filters.
A: The WF2 is too large for the VEV400. I know because I have physically tried it and had to return it. I contacted @helenoftroy and they told me to use WF2. They didn't respond when I told them it was too big. :(
submitted byDasgen - 3 years agoA: That is a good question. This is the VEV400 and it uses the WF2 filter. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.
submitted byManufacturer Tech Support - 3 years agoBrand expert
Q: Can you please tell me what the filter is called for this humidifier? I need to buy a replacement ASAp
A: WF2 is Wrong! It does not fit. PWF2 is correct but can't be found anywhere. I purchased this item and it is now useless.
submitted byDasgen - 3 years agoA: We appreciate your inquiry. The filter for this model is the WF2. We hope this is helpful. If you have any questions, please contact us by emailing SocialSupport@kaz.com. Thank you.
submitted byManufacturer Tech Support - 4 years agoBrand expert
Q: Is this an ultrasonic humidifier too?
A: Thank you for your inquiry. This unit is an Evaporative humidifier. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.
submitted byManufacturer Tech Support - 3 years agoBrand expertA: no it's an evaporative.
submitted bykimyank - 6 years ago
Q: What model is this Humidifer? I am trying to find filters that match with it and I cannot find the model anywhere in the description.
A: Thank you for your inquiry Carson. This is the VEV400 and it uses the PWF2 Wicking Filter. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 19 days agoBrand expert
Q: Where do you find the CORRECT filter for this humidifier? I was reading some of the answers which state that the WF2 is the filter but that is not right.
A: Thank you for your inquiry. The correct filter for this unit is the PWF2. In order to make sure the filter fits, please make sure to wet the filter before placing it into the humidifier. If you have any other questions or need assistance, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 7 months agoBrand expert
Q: Can distilled water be used with no issues?
A: This is an excellent question, Andrew! You'll want to contact the manufacturer of Vicks Humidifiers, Kaz, Inc (a Helen of Troy Company), who can best answer it. You can reach their customer service team by emailing socialsupport@helenoftroy.com, or by sending a private message through their Vicks Devices Facebook page.
submitted byTheVicksTeam - 9 months agoBrand expert
