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You Can't Google It! : The Compelling Case for Cross-Generational Conversation at Work - (Paperback)
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In most organizations there are three, four, or even five generations working together with differing expectations about how things are done and by whom. People of different generations are increasingly isolated physically, functionally, or emotionally from each other both by communication styles and media and lack of the perspective that would help them understand why people think and act as they do. You Can’t Google It! facilitates action to promote and foster cross-generational conversation in organizations on both the parts of management and the multi-generational teams that are increasingly the key to productivity, profitability and sustainability.
You Can’t Google It! is a tool to help organizations and individuals remove the stress, frustration, and negative energy that often arises from working with people of different generations so they understand and are able to accomplish their common goals—faster and profitably. It is about the implications of different generations, and how to move towards closing that gap.