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Sponsored

ARRIS SURFboard 32x8 DOCSIS 3.0 Cable Modem, Model SB6190 (White)

ARRIS SURFboard 32x8 DOCSIS 3.0 Cable Modem, Model SB6190 (White) - image 1 of 4
ARRIS SURFboard 32x8 DOCSIS 3.0 Cable Modem, Model SB6190 (White) - image 2 of 4
ARRIS SURFboard 32x8 DOCSIS 3.0 Cable Modem, Model SB6190 (White) - image 3 of 4
ARRIS SURFboard 32x8 DOCSIS 3.0 Cable Modem, Model SB6190 (White) - image 4 of 4
ARRIS SURFboard 32x8 DOCSIS 3.0 Cable Modem, Model SB6190 (White) - image 1 of 4
$79.99 when purchased online
Target Online store #3991

About this item

Highlights

  • The modem features a 1 Gigabit Ethernet port for connecting to a Wi-Fi Router or other wired device.
  • Provides 32 downstream and 8 upstream channels
  • Using the Ethernet port, connect to any Wi-Fi Router to share the high-speed internet connection around your home.
  • Stop paying rental fees to your service provider. When you purchase this modem, you can save up to $168 per year in rental fees.
  • Approved for use with Cox, Spectrum, Xfinity and many others. Best for cable internet speed plans up to 800 Mbps.

Description

The SB6190 is a DOCSIS 3.0 cable modem capable of bonding up to 32 downstream and 8 upstream channels. It's best for internet speed plans up to 800 Mbps. Plus, when you purchase your modem, not only are you powering your home network with the latest technology, but you also save money on modem rental fees. Own your modem and start saving today!
Dimensions (Overall): 5.25 Inches (H) x 5.13 Inches (W) x 1.75 Inches (D)
Weight: .77 Pounds
Number of Ethernet Ports: 1
Electronics Features: Gigabit Ethernet
Connection Type: RJ-45 (Ethernet)
Includes: Foot Stand
Wireless Frequency/Band: No Frequency/Band
Wireless Technology: No Wireless Technology
Industry or Government Certifications: DOCSIS 3.0
Model name: SB6190
Maximum Wi-Fi Speed: 0 Mbps
Mesh Networking: Not Mesh Compatible
Maximum Wired Speed: 800 Mbps
Compatible Service Providers: Xfinity, Spectrum, Cox
Battery: No Battery Used
Warranty: 2 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 50598728
UPC: 612572210727
Item Number (DPCI): 056-02-0252
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.

Shipping details

Estimated ship dimensions: 8.83 inches length x 6.97 inches width x 2.32 inches height
Estimated ship weight: 1.41 pounds

Return details

This item must be returned to any Target store.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.

Q: I have a 2.4 GHz router. Is that compatible with this modem?

submitted by Caitlin - 4 years ago

  • A: Hi, Caitlin! Regarding your question about the ARRIS SURFboard 32x8 DOCSIS 3.0 Cable Modem, Model SB6190 (White): This modem is compatible with most any router, be it dual band, 2.4GHz or otherwise, all you should need to do is connect the router to the modem via ethernet when power is being supplied to both devices. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

    submitted byTaylor - 4 years ago
    Target expert support

  • A: Yes, you should be able to use your 2.4GHz Wi-Fi router along with the SB6190 device

    submitted byARRIS SURFboard Team - 4 years ago
    Brand expert

Q: Is this comparably compatable to my exisiting centurylink c1000A modem?

submitted by Mike - 2 years ago

  • A: Hi, Mike! Regarding your question about the ARRIS SURFboard 32x8 DOCSIS 3.0 Cable Modem, Model SB6190 (White): This would not be a suitable replacement for that modem. That is a DSL modem. If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

    submitted byPatrick - 2 years ago
    Target expert support

Q: What modem do I buy if I have 300mbps internet and the Google mesh router system? Thanks.

submitted by suzanne - 2 years ago

  • A: Any of these models are compatible with 300 Mbps service: SB6183, SB6190, SB8200 and S33. The SB6183 is a bit older so if you decide to increase your speed plan in the next year or so, it probably won't be the best choice. But the rest of the options are capable of supporting that speed plan or higher so they would probably be better choices for longevity.

    submitted byARRIS SURFboard Team - 2 years ago
    Brand expert

Q: Will this work with Optimum Internet 400?

submitted by Gogo - 5 years ago

  • A: Hi, Gogo! Regarding your question about the ARRIS SURFboard 32X Cable Modem - White (SB6190): This is fully compatible with all cable modem internet providers, including Xfinity, Spectrum, Grande and your provider Optimum! Keep in mind this is only a modem, and a router would still be needed to share the internet connection with all your devices. We do carry a few gateways as well, which is a modem and router combo, simply type 53475527 into the Target search bar above to be taken right to a Netgear which would be perfect! If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

    submitted byRobert - 5 years ago
    Target expert support

Q: I have cox with telephone. Will it work with my bundled service?

submitted by Lee - 6 years ago

  • A: Hi, Lee! Regarding your question about the ARRIS SURFboard 32X Cable Modem - White (SB6190): This modem is compatible with Cox Cable, however does not any phone capabilities or a router. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

    submitted byKris - 6 years ago
    Target expert support

Q: Is this a coble modem and router or just a cable modem?

submitted by Rasheda - 7 years ago

  • A: Hi, Rasheda! Regarding your question about the ARRIS SURFboard 32X Cable Modem - White (SB6190): The ARRIS SURFboard 32X (SB6190) is a stand alone cable modem. If you give us a call at the number listed below we will be happy to help you find the perfect modem for your needs! If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883, every day, between 7am-11pm CST.

    submitted byPatrick - 7 years ago
    Target expert support

Q: We were told by Cox Cable employee to get a docsis 3 and 5G. Does this Arris surfboard 32x cable modem meet those requirements?

submitted by Jon - 7 years ago

  • A: Hi, Jon! Regarding your question about the ARRIS SURFboard 32X Cable Modem - White (SB6190): This modem is Docsis 3.0, however it does not have a dual band router on board to broadcast a 5G Wi-Fi network. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883, every day, between 7am-11pm CST.

    submitted byClifford - 7 years ago
    Target expert support

Q: Im going to get xfinity internet service from comcast. The speed will be 1000mbps and i want to buy this cable modem. Will it handle the speed that i’ll be getting through a wireless router?

submitted by RafaelB - 7 years ago

  • A: Hi, RafaelB! Regarding your question about the ARRIS SURFboard 32X Cable Modem - White (SB6190): Yes, this modem will handle speeds up to 1.4 Gbps. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883, every day, between 7am-11pm CST.

    submitted byPatrick - 7 years ago
    Target expert support

Q: could you tell me if theArris surfboard cable box is good for xfinity

submitted by KeegNan - 8 years ago

  • A: Hello KeegNan, Thanks for stopping by Target.com! Regarding your question:The Arris SURFboard 32X Cable modem will work with the Xfinity services. If you have any additional questions please contact us at 877-698-4883 7am-11pm CST, Monday through Friday.

    submitted byKen - 7 years ago
    Target expert support

Q: Is this compatible with phone service? I think it has to have EMTA technology.

submitted by Dave - 8 years ago

  • A: Hi Dave, Thanks for stopping by Target.com! Regarding your question:The ARRIS SURFboard 32X Cable Modem - White is not compatible with phone service. If you have any additional questions please contact us at 877-698-4883 7am-11pm CST, Monday through Friday.

    submitted byKen - 7 years ago
    Target expert support
See all questions (10)

Guests also viewed

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4.0 out of 5 stars with 86 reviews
quality: 4 out of 5
value: 3.33 out of 5
68% would recommend
32 recommendations

Awful - Failed After Only 4 Months

1 out of 5 stars
Thumbs down graphic, would not recommend
Layne - 11 months ago
Failed after four months. It will no long receive power and just won't turn on. Waste of money.
1 guest found this review helpful. Did you?

Arris Surfboard SB6190

4 out of 5 stars
Stan - 3 years ago
originally posted on shop.surfboard.com
This was a replacement for the next model down that was ruined by a lightning strike. I decided to buy the next model in the SB lineup because mine was already 6 years old and I figured Arris might obsolete it or Charter Communications wouldn't support its use. Like all of Arris products, it was easy to unpack and install. Charter identified the new equipment and initialized it remotely. I was back up-and-running within 20 minutes.
2 guests found this review helpful. Did you?

Not satisfied

2 out of 5 stars
raski321 - 3 years ago
originally posted on arris.com
My SB6190 performed well but had a short life. It failed after six months.
2 guests found this review helpful. Did you?

Not a Good Modem

1 out of 5 stars
Thumbs down graphic, would not recommend
poofta - 3 years ago
This modem is not very reliable. Mine died after six months. When it worked, I had latency issues. I have learned of issues with the Intel chipset which the SB6190 has. Arris tech support is also very poor. I ended up buying another brand which performed better because I could not afford the 2-3 week downtime for Arris to send a warranty replacement.
quality: 1 out of 5
value: 3 out of 5
3 guests found this review helpful. Did you?

Purchase

1 out of 5 stars
Thumbs down graphic, would not recommend
Arnold - 3 years ago
Would Drop Out At Times Showing No Internet Signal, Don't Buy, Through Away The Box Now I'm Stuck With It.
3 guests found this review helpful. Did you?

Power Issue

1 out of 5 stars
Thumbs down graphic, would not recommend
Modem - 3 years ago, Verified purchaser
The Modem had a power issue and wouldn't turn on. Warranty will take weeks to replace. Do not buy
4 guests found this review helpful. Did you?

Good concept, flawed execution

3 out of 5 stars
NetworkEngineer - 3 years ago
originally posted on arris.com
I bought this modem six years ago and it was very solid/stable. It did what it needed to. About a month or so ago I started getting random dropouts then it completely stopped working. Six years is a good run and I was planning to upgrade to a DOCSIS 3.1 modem anyways, so I opened it up and found out what the failure was. The modem generates a lot of heat (which discolors the plastic case, fyi) and the heat sink on the processor is held on by plastic clips. Over time the heat, apparently weakened the plastic to the point they snapped and the heat sink fell off (it's mounted sideways). My guess is that the lack of the heat sink is why the modem started dropping out and then eventually fried. This is just poor manufacturing on an otherwise good product. If they ahd used metal screws, instead of plastic clips... I'd still be using mine today.
6 guests found this review helpful. Did you?

Worked for 9 months

1 out of 5 stars
Arris surfboard - 3 years ago
The 90 day guarantee didn’t help any. It only worked for 9 months.
quality: 1 out of 5
value: 2 out of 5
3 guests found this review helpful. Did you?

Great upgrade!

5 out of 5 stars
Jim52 - 3 years ago
originally posted on shop.surfboard.com
We bought this product because we upgraded our internet service and our older Arris modem needed to be upgraded. The ordering was easy. The item arrived promptly. It was easy to set up and get running. It seems to be doing it’s job!
Did you find this review helpful?

looks good at first

1 out of 5 stars
Thumbs down graphic, would not recommend
Sam - 3 years ago
the Intel chipset (puma 6) is garbage over time. it will be fine for a week, then lose connection costantly for a week.
1 guest found this review helpful. Did you?

Instant speed improvement!

5 out of 5 stars
Thumbs up graphic, would recommend
Tessa - 4 years ago, Verified purchaser
Instantly noticed an improvement in speed over my old T-link modem. Works with my Xfinity svc great.
quality: 5 out of 5
value: 5 out of 5
1 guest found this review helpful. Did you?

Rock Solid Performance

5 out of 5 stars
Dr. C - 4 years ago
originally posted on arris.com
Installed this modem at our international denominational headquarters (11: work-stations, 2: emergency phone lines, 3: big-screen TV's and video security). We have had it installed for 2 years (powered through our UPS) and we have had to reboot the thing a grand total of 4 times. This beast is a rock-solid workhorse.
2 guests found this review helpful. Did you?

Easy, really easy

5 out of 5 stars
sweetp7 - 4 years ago
originally posted on shop.surfboard.com
This is my 2nd SURFboard cable modem. The old one worked just fine except that in upgrading my internet speed, it was too much for the 8 year old modem. Since I was happy with the old modem, I didn't look at any other brands when purchasing a faster modem. Easy to set up and with a quick call to my internet provider, and it was up and running within a few short minutes. I am very happy with this cable modem!
Did you find this review helpful?

Good modem

4 out of 5 stars
Consumer - 4 years ago
originally posted on shop.surfboard.com
Just installed two days ago. Can’t get the uplink light to come on?
Did you find this review helpful?

Only lasted 14 months, so much for saving over rental from cable company.

2 out of 5 stars
Thumbs down graphic, would not recommend
Patrick W - 4 years ago
The modem worked well, with only rarely requiring a reset, but it stopped receiving signal after just 14 months.
1 guest found this review helpful. Did you?

Works Well So Far

5 out of 5 stars
Kjaray - 4 years ago, Verified purchaser
I've had it now for a couple of months. It has been reliable with connect so far. I like its small size, makes it easy to hide away in the living room. Set up is easy. If you have multiple pieces of hardware to connect to it, it may not be as easy of a set up as the instructions state. Still pretty painless, either way.
quality: 5 out of 5
value: 5 out of 5
1 guest found this review helpful. Did you?

Good product

4 out of 5 stars
- 4 years ago
originally posted on shop.surfboard.com
Good one for a family home. Easy to install and maintain.
1 guest found this review helpful. Did you?

Does not work with Xfinity

1 out of 5 stars
Cavan - 4 years ago
originally posted on shop.surfboard.com
I just bought this modem and Xfinity could not add it to my account, they told me that something was wrong with it from the manufacturer and to return it and get a different modem. After reading reviews, seems to have a common issue related to a bad chip and a lawsuit concerning this. Wasted a lot of time trying to get it to work, very disappointed. The surfboard modems used to be the best.
3 guests found this review helpful. Did you?

Lifespan is extremely short

1 out of 5 stars
Thumbs down graphic, would not recommend
Rmd - 4 years ago, Verified purchaser
Modem stopped working after 2 months. Will be returning.
quality: 1 out of 5
value: 1 out of 5
1 guest found this review helpful. Did you?

Upgrade from another SURFboard

4 out of 5 stars
smcclos - 4 years ago
originally posted on arris.com
I decided that after a long time, an upgrade from my SB6120 was due. Was looking to increase my speed, or at least have gigibit ethernet on my router so that I could take advantage of higher speeds. Installation for me was painless. I have Comcast, it is a supported router for them, called up, provided MAC, and less than 15 minutes up and running. Read a couple of reviews after I got it and, while my paid for internet speed is only 100 megabits, a far cry from what the actual modem can do, I see no tangible difference, but I wasn't expecting a giant speed boost, just a little. For me it is stable, but I do notice that the jitter is a little higher. If you look at my screen shot, the left of the large spike is the old modem, the right, new modem
5 guests found this review helpful. Did you?

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