Dr. Bronner's Magic Pure Castile Liquid Soap Bodywash - Peppermint - 16 fl oz

A: Why did you guys change your formula and name change to “magic soap”? Is this no longer legitimate pure Castile soap used product?

A: Hi, thank you for taking the time to reach out to Dr. Bronner's. I’m very sorry to hear that you have experienced discomfort after using our Peppermint soap, as I can assure you that this is not common! I hope that you are feeling better and truly apologize for any stress or inconvenience this may have caused you. I’m happy to confirm that our products have been tested and deemed safe in toxicological assessments, below the safety limits suggested by the governing authorities. However, please note that all fragrance oils are composed of constituents that may cause skin irritation for some, particularly in sensitive areas. For this reason, we recommend our unscented products for those who may have skin sensitivities as it is free from any essential oils that may contain skin allergens. For now, I encourage you to discontinue the use of your product to be safe. Unfortunately, because we are all so different, we’re unable to be sure what could be causing this. If you’re aware of any possible sensitivities to specific ingredients, we can gladly confirm if these are found in our product. We take the quality of our products very seriously and would be more than happy to inspect the specific product batch you have purchased. Please don't hesitate to reach out to us directly so that we can better assist you. Should you have any further questions, please don't hesitate to let us know.

A: In the soap section.

A: It is usually in the Health & Beauty section in the natural beauty products aisle. It's usually found on the bottom shelf close to the ground. Good luck!

A: Hi, thank you for reaching out to us at. Dr. Bronner's! Although we do not yet have a gluten-free certification for our personal care products, all our products—Castile Soaps, Lip and Magic Balms, Lotions, Sugar Soaps and Shaving Soaps, Hair Rinse, Hair Crème, Toothpaste, Hand Sanitizer, and Coconut Oils are not made with ingredients derived from grains containing gluten, and we do not process gluten in our factory. When dealing with health concerns or specific dietary needs, we always recommend consulting with your dermatologist or physician to ensure the product is appropriate for you. Please feel free to reach back out if you need any further assistance or have more questions about our products!

A: Hi, thank you for reaching out to us! You can shampoo with the Castile Soaps, although we do not recommend using them with color-treated hair. There is no need to dilute even if you are using our Pure-Castile Liquid Soap. Just start with a dime-sized amount in your palm and lather it into your hair. The water present in the shower is enough to dilute the applied soap. However, it is important to pair the soap with an acidic conditioning rinse, such as Dr. Bronner’s own Citrus Organic Hair Rinse. Our soaps clean hair very well, but without the acidic rinse, they can leave a tangly look and feel. So, use our conditioning Hair Rinse to smooth your hair and give it a silky after-feel. To learn more about shampooing with our soaps, please read this definitive guide on Lisa Bronner’s blog Going Green with Lisa Bronner (https://www.drbronner.com/all-one-blog/2017/03/definitive-guide-washing-hair-dr-bronners/) Here are the instructions from our website: • Important: Rinsing with our Citrus Organic Hair Rinse results in spectacular look and feel! Just stir 1–2 capfuls of this rinse into a cup of water, close eyes, and slowly pour while massaging into hair. Keep hand combing hair until hair feels entirely sleek (~30 seconds). Rinse out well. Repeat if necessary in extra hard-water conditions or with longer hair. • Optional: After drying lightly with a towel, massage in Dr. Bronner’s Organic Hair Creme for added silkiness and softness. Should you have any further questions, please don't hesitate to reach out directly to us!

A: The soap is made with biodegradable ingredients, packaged in recycled materials, and is cruelty-free.

A: Yes, the soap is recommended for normal skin types and is gentle for all ages.

A: No, the soap is scented with organic peppermint oil and contains no phony fragrances.

A: Yes, Dr. Bronner's soap is versatile and can be used for body, face, and hands.

A: The main scent of the soap is peppermint, providing a refreshing and tingling sensation.

A: Hi, Thank you for reaching out to Dr. Bronner's! Soap that is labeled “antibacterial” means that active antimicrobial ingredients have been added to it. At this time, none of our soaps or cleaning products contain these specific ingredients; therefore, we do not label them as “antibacterial.” However, the US Food and Drug Administration published a report indicating that soap and water are just as effective at mechanically removing microbes as antibacterial soap is at killing microbes. Also, keep in mind that antibacterial soap can also kill good microbes along with the bad, often containing known toxins such as triclosan. For these reasons, we believe our soap is safer and more effective than an antibacterial agent, even though it is not labeled as such. For more information on this topic, we encourage you to check out Lisa Bronner’s blog post Ditch the Antibacterial: Soap Is All You Need (https://www.lisabronner.com/ditch-the-antibacterial-soap-is-all-you-need/). Should you have any further questions or concerns, please don't hesitate to reach out to us directly!