A: Thank you, Max, for asking if it's OK to have a Febreze PLUG working in the same room as reptiles. While our products have been thoroughly evaluated by independent veterinarians and other scientists to ensure pet safety, we've not done extensive evaluations for reptiles. Because these types of pets are typically considered highly sensitive, we don't recommend using our air care products in any area that might come into direct contact with them.
A: Thank you for your question, Lumberbum. We're happy to share that you need to use both bottles from your Febreze Odor Eliminator PLUG. Please know, your PLUG operates on a 45 minute cycle, one bottle's fragrance is released, than the other bottle gets a turn. By not letting both bottles get a chance to shine, you're losing the amazing fragrance you purchased. Let us know if you need further help. Our number is 1 (800) 308-3279, and we're taking calls between 9 AM and 6 PM, EST, any Monday through Friday. We look forward to talking with you soon.
A: Thanks for sending us your question, MaaMaaBear. We evaluate, reevaluate and then evaluate all our products again, making sure all Febreze goods are safe for use around your babies and fur babies. Like any product you use in your home, be sure to always follow the instructions for use. If for some reason, your pet comes into contact with the oil from the oil bottles in your Febreze PLUG, it may cause some minor skin irritation if your pet is highly sensitive. Should the product be ingested, it could cause minor stomach upset. You can always call us at 1 (800) 308-3279, from 9 AM to 6 PM, EST, any Monday through Friday.
A: Both will work, just make sure that the plug-in is facing straight up and don't tip it.
A: We recommend keeping them out of reach of your young child, Tara.
A: Our plugins are only designed to be plugged in up right. Being tipped could cause it to not last as long as intended.
A: We're glad you asked! You can use any of the Febreze PLUG Refills with this warmer. To insert them, you'll unscrew the two caps from the refill, then line them up with the slots in the warmer, and snap it into place! If you want us to walk you through it, just give us a call at: (800) 308-3279 - The Febreze Team
A: Hey, Johanna! Since we've updated the PLUGS, all our devices and refills will have the double sided design. If you have questions, feel free to call us at: (800) 308-3279 anytime! - The Febreze Team
A: No, this is just the warmer unit. The fragrance oil refills can be purchased separately, or in a starter kit with the warmer included.
A: Our new Febreze PLUG refills fit into our old & new warmers!