A:Â The same with my order. No ear bud covers. I received the order last week. I will call per your answer above.
A:Â Hi, azwang! Regarding your question about the JBuds Air Sport True Wireless Headphones - Black: I'm sorry to hear that because yes, these should come with the JBuds Air Sport Earbuds, a Charging Case with Integrated Charging Cable, 3 Sets Gel Tips, and 1 Set Cloud Foamâ„¢ eartips. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
A:Â Hey azwang, Sorry to hear of the missing parts. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you some replacements. We want to help you #FINDYOURGO
A:Â Yes! -JLab
A:Â Hi, Mike! Regarding your question about the JBuds Air Sport True Wireless Bluetooth Headphones - Black: You can control the volume of these earbuds using touch controls on the item itself. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
A:Â These are compatible with all devices that support Bluetooth 5.0. Please check the Bluetooth version that your device supports. -JLab
A:Â Hi, De! Regarding your question about the JBuds Air Sport True Wireless Headphones - Black: they work with devices that have Bluetooth as a feature. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
A:Â Yes, they will work with recent models that support Bluetooth 5.0. -JLab Audio
A:Â Hi, Gigi! Regarding your question about the JBuds Air Sport True Wireless Headphones - Black: Yes these will work with iPhones as well. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
A:Â Hi, Carol! Regarding your question about the JBuds Air Sport True Wireless Headphones - Black: The Air Sport have their own built in microphone. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
A:Â Hey carol, We are very sorry to hear of the issues that you have run into with your mic. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you anew set under warranty. We want to help you #FINDYOURGO
A:Â From the manual, I read that the right bud is the one that connects to Bluetooth. The left one pairs with the right one. So the only one that can be independently used is the right one.
A:Â Hi, CherylH! Regarding your question about the JBuds Air Sport True Wireless Headphones - Black: While the earbuds will work independently of each other, there is a button on each earbud. For example, the left earbud button will make the volume decrease, while the right earbud button increases the volume. The "Play/Pause" function is controlled by the left earbud, while the "Call Answer" function is only on the right. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
A:Â Hey there! The Bluetooth's connectivity is up to 30+ feet :)
A:Â Hi, Pam! Regarding your question about the JBuds Air Sport True Wireless Bluetooth Headphones - Black: The earbuds are estimated at ~6 hours and the case can recharge a total of ~34 hours, depending on settings. If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
A:Â Hi, Guest! Regarding your question about the JBuds Air Sport True Wireless Bluetooth Headphones - Black: The earbuds will auto power on and go into pairing mode when taken out of their charging case. Earbuds will auto power off after 3 minutes if not being used. If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
A:Â Hi, the JBuds Air Sport does not work with the JLAB ANC App. -JLab